Windows 10: File Explorer issue

Discus and support File Explorer issue in Windows 10 Support to solve the problem; In File Explorer when my friend clicks on the Pictures shell folder in the left-hand column, all her titled folders with their files appear normal - as... Discussion in 'Windows 10 Support' started by WinXNewby, Nov 12, 2018.

  1. WinXNewby Win User

    File Explorer issue


    In File Explorer when my friend clicks on the Pictures shell folder in the left-hand column, all her titled folders with their files appear normal - as expected.

    However, under the shell Music folder and indented, there's a rectangular Pictures icon in this left-hand column. When we click on this Pictures icon, all the folders and files which are stored in the Pictures shell folder appear (again). If we delete an image from here, it deletes it from the proper Pictures shell folder. It seems something like a link to the Pictures folder.

    How to safely return the File Explorer to normal?

    :)
     
    WinXNewby, Nov 12, 2018
    #1

  2. File explorer

    Hi Mick,

    I am sorry to know that the File Explorer is not working on the Taskbar.

    I suggest you to right-click on it to unpin it from the task bar.

    Then search for File Explorer in Search. Then right-click on it to Pin it to Taskbar.

    If the issue persists, try the steps below.


    • Type CMD in Search. Right click on it to run as an administrator.

    • Type the following 4 commands at the Command prompt:
    dism /online /cleanup-image /restorehealth

    sfc /scannow

    powershell

    Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


    • Close the CMD window.

    • Check to see if the issue is resolved. If not, restart the PC.
    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Nov 12, 2018
    #2
  3. Paolo Mag Win User
    "This file can't be previewed" problem in explorer

    Hi Deborah,

    For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

    • Since when have you been experiencing this issue?
    • Were there any changes on your PC before this happened like software or updates installed?

    For initial troubleshooting, we suggest that you follow the steps listed below:

    • Open File Explorer.
    • Access this link

      C:\Users\USERNAME\AppData\Local\Microsoft\Windows\Explorer
    • Delete all the files.
    • After deleting the files kindly try and see if there's a thumbnail preview of your files.

    We're looking forward to your response.
     
    Paolo Mag, Nov 12, 2018
    #3
  4. Arun B J Win User

    File Explorer issue

    Cannot launch File Explorer from taskbar in Windows 10

    Hi Juzzy,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps.

    • First unpin the File Explorer from the task bar.
    • Press Windows + E.
    • And right click on File Explorer in the taskbar.
    • And Pin the File Explorer to Taskbar and Check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Nov 12, 2018
    #4
Thema:

File Explorer issue

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