Windows 10: File Explorer issues

Discus and support File Explorer issues in Windows 10 Network and Sharing to solve the problem; Every time I try open a document file explorer has a conniption fit. I've ensured my pc is updated, run checks on cmd prompt, turned off virus... Discussion in 'Windows 10 Network and Sharing' started by ryanfritch, Jul 1, 2020.

  1. File Explorer issues


    Every time I try open a document file explorer has a conniption fit. I've ensured my pc is updated, run checks on cmd prompt, turned off virus protection, etc., and nothing seems to work. I was able to create a local account and file explorer seems to work fine on that one; however, I would much rather retain the current account. It seems that the files that cause the crash are Microsoft Office ones such as word, excel, and powerpoint. PDFs and images open without causing the issue. I can open these files by opening the application and browsing. Any help is greatly appreciated.

    :)
     
    ryanfritch, Jul 1, 2020
    #1

  2. File explorer

    Hi Mick,

    I am sorry to know that the File Explorer is not working on the Taskbar.

    I suggest you to right-click on it to unpin it from the task bar.

    Then search for File Explorer in Search. Then right-click on it to Pin it to Taskbar.

    If the issue persists, try the steps below.


    • Type CMD in Search. Right click on it to run as an administrator.

    • Type the following 4 commands at the Command prompt:
    dism /online /cleanup-image /restorehealth

    sfc /scannow

    powershell

    Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


    • Close the CMD window.

    • Check to see if the issue is resolved. If not, restart the PC.
    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Jul 1, 2020
    #2
  3. Paolo Mag Win User
    "This file can't be previewed" problem in explorer

    Hi Deborah,

    For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

    • Since when have you been experiencing this issue?
    • Were there any changes on your PC before this happened like software or updates installed?

    For initial troubleshooting, we suggest that you follow the steps listed below:

    • Open File Explorer.
    • Access this link

      C:\Users\USERNAME\AppData\Local\Microsoft\Windows\Explorer
    • Delete all the files.
    • After deleting the files kindly try and see if there's a thumbnail preview of your files.

    We're looking forward to your response.
     
    Paolo Mag, Jul 1, 2020
    #3
  4. Arun B J Win User

    File Explorer issues

    Cannot launch File Explorer from taskbar in Windows 10

    Hi Juzzy,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps.

    • First unpin the File Explorer from the task bar.
    • Press Windows + E.
    • And right click on File Explorer in the taskbar.
    • And Pin the File Explorer to Taskbar and Check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Jul 1, 2020
    #4
Thema:

File Explorer issues

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