Windows 10: File explorer keeps crashing when viewing photos

Discus and support File explorer keeps crashing when viewing photos in Windows 10 Network and Sharing to solve the problem; I read in another thread that this is an issue with other software that I am using, but I can't make head nor tail of the error message. Is there... Discussion in 'Windows 10 Network and Sharing' started by Dan_522, Dec 1, 2019.

  1. DAN_522
    Dan_522 Win User

    File explorer keeps crashing when viewing photos


    I read in another thread that this is an issue with other software that I am using, but I can't make head nor tail of the error message. Is there someone that can help with this. It is driving me crazy.


    Using windows 10. I believe it is all up to date.


    Source
    Windows Explorer

    Summary
    Stopped working

    Date
    ‎01/‎12/‎2019 15:02

    Status
    Report sent

    Description
    Faulting Application Path: C:\Windows\explorer.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 10.0.18362.449
    Application Timestamp: d3046e6b
    Fault Module Name: StackHash_933f
    Fault Module Version: 10.0.18362.418
    Fault Module Timestamp: 99ca0526
    Exception Code: c0000374
    Exception Offset: PCH_87_FROM_ntdll+0x000000000009CC14
    OS Version: 10.0.18362.2.0.0.768.101
    Locale ID: 2057
    Additional Information 1: 933f
    Additional Information 2: 933fe0691300ea43215674c77ebd6a75
    Additional Information 3: c6f0
    Additional Information 4: c6f0232c1176fad142a7618cbc0001d1

    Extra information about the problem
    Bucket ID: 2a157cf42fe34dc9a6d18ae67cd2d6d6 (1644248061508245206)

    :)
     
    Dan_522, Dec 1, 2019
    #1
  2. GENCIJS
    Gencijs Win User

    File explorer keeps crashing in Win 10

    Hello,

    I did the steps you wrote. All the settings were as you suggested. The File Explorer keeps crashing.
     
    Gencijs, Dec 1, 2019
    #2
  3. TOPALU
    Topalu Win User
    File Explorer crashes when scrolling with "Content" view

    I am finding that File Explorer is crashing after a search is complete and try to scroll through the list (200-500+) if the view is left in the default "Content" view. But, if the "Details" view is selected, can scroll the entire list no problem. Must
    be something with the "Content" view grid, with it's nested info, that it can't keep up with the refresh or something???
     
    Topalu, Dec 1, 2019
    #3
  4. JENNIFER CHA
    Jennifer Cha Win User

    File explorer keeps crashing when viewing photos

    setting default view for Winodws Explorer Search Reasults

    Thank you for the detailed response. To change the search result's view from content to list, we suggest following the steps below:

    • Open the File Explorer and try to search for files.
    • In the toolbar, open the View tab and click List
      to change the view.
    • Once changed, close the File Explorer.
    • Open the File Explorer again and try to search to see if the setting has been retained.

    After performing the steps above, reply back to us so we can provide additional help.
     
    Jennifer Cha, Dec 1, 2019
    #4
Thema:

File explorer keeps crashing when viewing photos

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