Windows 10: File Explorer not responding when I try or after opening document

Discus and support File Explorer not responding when I try or after opening document in Windows 10 Network and Sharing to solve the problem; Hello, I just bought a new notebook but after a week problem arise. Whenever I open document from File Explorer it became not responding. It happen... Discussion in 'Windows 10 Network and Sharing' started by Fahrul Abdi, Dec 5, 2018.

  1. FAHRUL ABDI
    Fahrul Abdi Win User

    File Explorer not responding when I try or after opening document


    Hello, I just bought a new notebook but after a week problem arise. Whenever I open document from File Explorer it became not responding.

    It happen when I tried and after opening document. I need to restart Explorer when I want to open document.


    Please help me and thank you.

    :)
     
    Fahrul Abdi, Dec 5, 2018
    #1
  2. JOHN FER
    John Fer Win User

    documents

    Hi Richard,



    To sort your documents in your File Explorer by date, we suggest following the steps below:



    • Type File Explorer in Cortana search box to open File Explorer.
    • Go to the folder that you want to sort.
    • Click on View that is located on the top part of the window.
    • Click on Sort by.
    • Choose Date.


    Your files should be sorted by date with this option.



    Let us know if this works for you.
     
    John Fer, Dec 5, 2018
    #2
  3. ROB NICHOLSON (HOME)
    Rob Nicholson (Home) Win User
    File Explorer crashes on Quick Access Recent files item

    Hi Loreto,

    Clearing recent files does indeed allow File Explorer to open but my client did as I suggested and left recent files turned off for a few days and then turned it back on. It worked for a while but then started crashing again.

    Two users at the same site have now reported the same problem which suggests it's not an individual user doing something unusual. It is very possible that they are working on the same documents in the same project.

    The kind of documents in there will be:

    • Documents opened directly from SharePoint
    • Documents opened from File Explorer viewing a SharePoint document library
    • Documents opened from File Explorer using a mapped drive to a SharePoint document library
    • Documents opened from Office 365 OneDrive

    It's definitely a bug! Some threads have suggested bizarrely that it's linked to screen scaling?? And they do have a monitor and laptop screen with different scaling.

    Cheers, Rob.
     
    Rob Nicholson (Home), Dec 5, 2018
    #3
  4. SUEKLEINBERG
    SueKleinberg Win User

    File Explorer not responding when I try or after opening document

    File explorer not responding

    Since I updated my Windows 10 operating system last night, I can open the file explorer window and when I click on document or download I get a box that says Microsoft word, but then I get a message that file explorer is not responding and I can't open anything.

    Moved from: Internet Explorer / Internet Explorer 11 / Windows 10
     
    SueKleinberg, Dec 5, 2018
    #4
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File Explorer not responding when I try or after opening document

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