Windows 10: File Explorer "not responding" when I try to open an Office file

Discus and support File Explorer "not responding" when I try to open an Office file in Windows 10 Network and Sharing to solve the problem; I am unable to open any Office files from File Explorer. I can open them if I am within the applications itself, but not directly from the explorer. I... Discussion in 'Windows 10 Network and Sharing' started by Nicole Cox ncox, Jan 22, 2021.

  1. File Explorer "not responding" when I try to open an Office file


    I am unable to open any Office files from File Explorer. I can open them if I am within the applications itself, but not directly from the explorer.

    I am able to open non-Office related files such as Adobe PDFs, etc.. When I do try to open an office file it will show "not responding" until I force close it and it restarts, but the same thing will happen again.


    I have already reviewed answers to similar questions and have tried the following to no avail:

    - Restarting PC

    - Resetting thefile Explorer Process by accessing SYSDM.CPL, checked the Performance Options / Virtual Memory / etc

    - Restarted Explorer this way: Right click Start button to open Task Manager, show More Details, then choose Processes tab, scroll down to Windows Processes, then further down to Windows Explorer. Right click to Restart, click OK. Restart PC

    - Repaired Office at Settings > Apps > Apps & Features > Microsoft Office > Advanced Options > Modify > Repair.

    - Reviewed Display settings text size --- I saw this as a suggestion somewhere, but my text size was fine.

    - Ran "scannow" command - no issues were found.


    Any other suggestions?

    :)
     
    Nicole Cox ncox, Jan 22, 2021
    #1
  2. Noommii Win User

    File Explorer Not Responding with Office Files

    Every time I open File Explorer (Windows 10), it works perfectly fine until I click on a Word or Powerpoint document. The window freezes and is "Not Responding". This happens when I double-click to open the file, and even when I just click on the file to
    drag it into another folder.

    I can open other files such as pictures and music with no problem. When I open the actual Word or Powerpoint programs and open the same file through there, it opens with no problem. File Explorer only crashes when I click on the Office document through my
    File Explorer. How can I fix this?
     
    Noommii, Jan 22, 2021
    #2
  3. MS Office file taking too long to open in File Explorer. File Explorer shows not responding for atleast 5 minutes.

    MS Office 2016 file taking too long to open in File Explorer. File Explorer shows not responding for atleast 5 minutes in Windows 10 Home.
     
    online_raj, Jan 22, 2021
    #3
  4. Gabzee501 Win User

    File Explorer "not responding" when I try to open an Office file

    File Explorer Not Responding with Office Files

    Every time I open File Explorer (Windows 10), it works perfectly fine until I click on a Word or Powerpoint document. The window freezes and is "Not Responding". This happens when I double-click to open the file, and even when I just click on the file to
    drag it into another folder.

    I can open other files such as pictures and music with no problem. When I open the actual Word or Powerpoint programs and open the same file through there, it opens with no problem. File Explorer only crashes when I click on the Office document through my
    File Explorer. How can I fix this?

    This is from the Control Panel Problem Reports:


    File Explorer "not responding" when I try to open an Office file d3a70e4e-6705-454e-bf03-c00702b13609?upload=true.png
     
    Gabzee501, Jan 22, 2021
    #4
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File Explorer "not responding" when I try to open an Office file

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