Windows 10: File Explorer - not responding

Discus and support File Explorer - not responding in Windows 10 BSOD Crashes and Debugging to solve the problem; Can someone give me advice on why and how to fix Windows Explorer from constantly hanging. I made sure my PC is fully up to date and this didn't make... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RobAyer1, May 4, 2020.

  1. RobAyer1 Win User

    File Explorer - not responding


    Can someone give me advice on why and how to fix Windows Explorer from constantly hanging. I made sure my PC is fully up to date and this didn't make a different.

    Everytime I click on a file in Explorer, it hangs and don't respond. I have to close the application. The only way I can open files it seems, is through Word, or Excel or whatever file type the file is.


    perhaps its a problem with One Drive or iCloud syncing?? but not sure how to check that.

    :)
     
    RobAyer1, May 4, 2020
    #1

  2. File Explorer Not Responding

    Hi,

    I am following very clear instructions online in order to fix File Explorer Not Responding on my brand new computer. Instructions I am following are at this link: https://www.****/knowledge/windows-10-file-explorer-wont-open-solved/

    I can get as far as Step 4 where I try to right click on Quick Access within the File Explorer but because it is Not Responding this action does not work and I have to close File Explorer.

    Does anyone have suggestions for how to get around this when File Explorer is Not Responding?

    Alternatively, should I consider storing larger files in a different drive of the computer?

    A little background: I have had this computer that came loaded with Windows 10 for about 1 month. The File Explorer would not respond when I first started using it (transferring in new files), and again recently when I have tried saving several (large) design
    files from Illustrator. This may be the culprit for it's bogging down; either that or perhaps because I just deleted 1000's of emails off of gmail? My text display size is at 100%.

    Thank you.

    ps I am not very computer savvy so please dumb down your responses!
     
    CarlieBall, May 4, 2020
    #2
  3. File explorer not responding

    Hi Sue,

    After an update, your PC can sometimes cause software conflicts. We would like to know more about the File Explorer not responding. Please provide answers to the questions:

    • Can you please tell us if this update was a regular security update or the Fall Creators update?
    • When you saw a dialog box, did you see a particular error message? If yes please send a screenshot.
    • Did you perform any troubleshooting steps to resolve the concern?

    We'll wait for you response to our queries.
     
    Robert Caw, May 4, 2020
    #3
  4. J. Raúl Win User

    File Explorer - not responding

    File Explorer not responding problem.

    Try this steps because I think it's related with quick access in file explorer:

    1. Open a new Explorer window.
    2. Click View in the ribbon.
    3. Click Options.
    4. Under General, next to “Open File Explorer to:” choose “This PC.”
    5. Click OK.
    Now it should hopefully work fine.
     
    J. Raúl, May 4, 2020
    #4
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File Explorer - not responding

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