Windows 10: File explorer problem

Hello forum, i am new to this site so nice to meet you all.

Since my installation of windows 10, i had some problems with the file explorer option.

When you click on 'start' and you see file explorer and decide to click on that, i expected it would be something like my documents etc. But what happens to me is that explorer self seems to restart completely. Turning off or not showing the windows taskbar and at the same time the background. While other programs work in that short time.

After searching some answers that i could't find, i decide to come here for help.

So if any of my fellow windows 10 users has the same problem or found a answer to this problem it would be a great help.

Thanks in advance!

:)

 

File Explorer has gone crazy after last nights upgrade.

My only has icons instead of full descriptions. I can not get back to a point where I have tabs that actually say something. Please tell me how to get my view repaired? help... Help.... HELP!!!

 

Win 10 - File Explorer Crashes

Hello MSFT Support,

Where have you gone?...this is a major issue for many loyal customers but as you can tell frustration is setting in with many in the lack of direction from Microsoft. I feel like we are trying various home remedies when the problem is with Microsoft File
Explorer which we rely on being stable and available.

Having us go to SafeMode is not a solution, also you could create more problems for customers in that BitLocker may come into play, which doesn't appear to be easy way to suspend this in non-Enterprise versions of Win10 before rebooting into SafeMode.

Please give us some direction or when the fix will be implemented?

It would be a real shame if you lose loyal customers to Apple or Google but lack of leadership here may steer many in that direction.

Best Regards!

 

Hi there.

You could try searching Event Viewer to see if there are any related errors.

Option 1

Right click on the start icon
Choose Event Viewer
Click on the little arrow by Custom Views
Click on Administrative Events

Go through them until you find any related to file explorer.

Option 2

Open new Settings App
Type in File Explorer in the search bar
Click on File Explorer options
A dialog box appears
In the drop down box at the top, select This PC
In Privacy untick both boxes

This may help prevent crashes, its quite possible that file explorer is having trouble with recent files its trying to show.

 

Whent with option 1. I found some related to file explorer what is needed next?

 

Faulting application name: explorer.exe, version: 10.0.10240.16405, time stamp: 0x55b4596f
Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3
Exception code: 0xe06d7363
Fault offset: 0x000000000002a1c8
Faulting process id: 0x1ae8
Faulting application start time: 0x01d0d1003fa93eca
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: 0d9b2291-d6e8-406c-848e-c48f2901fc6e
Faulting package full name:
Faulting package-relative application ID:

This was the said error

 

Are windows update working ok.

 

Try to run: sfc /scannow

SFC Command - Run in Windows 10 - Windows 10 Forums

Run this as admin, it should at least prevent Desktop from restarting for the time being.