Windows 10: FIle History cannot restore after a HD crash

Discus and support FIle History cannot restore after a HD crash in Windows 10 Installation and Upgrade to solve the problem; Using Win10 Pro. Had file history working. HD crashed and I had to install new copy of Win10 Pro. Now I cannot get File History to recognize the... Discussion in 'Windows 10 Installation and Upgrade' started by Supercharged1, May 19, 2020.

  1. FIle History cannot restore after a HD crash


    Using Win10 Pro. Had file history working. HD crashed and I had to install new copy of Win10 Pro. Now I cannot get File History to recognize the previous files from 2 days ago. when i try to use that file history it says 'Could not reassocciate with File HIstory data'. The backed up files are there - i can see them. How can i get this new copy of Windows to restore them?

    :)
     
    Supercharged1, May 19, 2020
    #1
  2. Shawn Brink, May 19, 2020
    #2
  3. File History Restore Not Working

    My apologies for my not explaining my problem clearly.

    File History would always list my external drive. It would not list the File History backup subfolder, "Computer Name", which contained my backup.

    I completed the 5 steps you recommended, and in step (4), using Windows Explorer, I opted to change the name to "File History.old" instead of deleting it. Had I deleted it, all my backup files that I want to reload onto drive C would have been gone.

    When I look at the external backup drive in Windows Explorer it now shows 4 folders, $RECYCLE.BIN, FileHistory, FileHistory.old and System Volume Information. Bottom line, FileHistory contains only the backed up data currently on Drive C as a result of step
    5, while FileHistory.old contains the data I wish to reload.

    Now when I go to Control Panel/File History/Select drive, and select the external backup drive, only the subfolder contained in FileHistory shows up. The subfolder contained in FileHistory.old, which contains the data I wish to restore, is still not listed.
    When I select "Restore personal files" it only shows folders associated with FileHistory.

    Thanks for your attention and help, but I am now resigned to copying and pasting the files that I need to restore. I totally yield to the higher power that is Microsoft.

    Again thanks,

    RP
     
    Robert Pat Vaughn, May 19, 2020
    #3
  4. FIle History cannot restore after a HD crash

    HD not recognised in File History

    Hi Arthur,



    The above issue might occur due to the device driver not compatible with the OC or if the USB drive connected to the computer is corrupted.



    Before we assist further, I would like to ask you a few questions:


    • Did you try plugging the device via other USB slots?

    • Did you try adding the drive in File History?


    If haven’t tried, check if similar issue occurs on connecting the HD to another USB port on the computer. If the issue persists, try adding the drive in
    File History under Backup settings in the computer
    Settings and check if the issue is resolved.



    Refer to Back up and restore your files
    and check if it helps.



    Write to us with the status of HD not recognized in File History
    on the computer in the same post for further assistance. Your reply is important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, May 19, 2020
    #4
Thema:

FIle History cannot restore after a HD crash

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