Windows 10: File History: Element Not Found Error on Windows 10 May 2004

Using Windows 10 May 2004 edition with a brand new install of File History on two different machines now, I have managed to run into the following issue.


Selecting Clean up versions, then "Clean up":





I get the following dialog:





Again, this is on two different machines, with a clean install.


Note that I am using a simple folder with a 4KB file within it, although I first saw this on a fully-configured install with about 1.5TB worth of data within it. This led me to diagnosing the issue and ultimately trying it on these two separate machines with a clean install.


Is this a known issue for 2004?


Thank you for any assistance/context/insight you can provide!

:)

 

Encountering "Element not found" on File History Cleanup

Hello all,

Setting up File History here, and I am encountering an error that I wanted to post here and see if there's anyone that can assist.

I am running Windows 10 2004 and setting up a clean install of File History -- meaning no folders except for one with a file in it -- I get an error when attempting to run "Clean up versions" more than once:

"Could not clean up File History data -- Element not found."

(Note that the first time I click "Clean up versions" it results in a "We didn't find any versions of your files that were that old")

FWIW I encountered this issue with a full install/synchronization of my files, but even when I reduce the configuration to a simple folder with a file in it this error still occurs.

Is this a known issue? If I put more data/files in the folder and/or edit data that is in there, I still get this error. It makes me wonder if the catalog is already corrupt. Again this is from a clean install, already having wiped the FileHistory folder in AppData.

Any suggestions/insight here would be appreciated!

- - - Updated - - -

Alright, I have reproduced this on another 2004 machine on which File History was never activated. On this image I have screen capture installed, for your convenience:





In this case, I didn't get a "We didn't find any versions..." message, and it went straight to the error:





Is this a known/unknown bug in 2004, perhaps?

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Backing up Windows 10. Error "File history drive cannot save copies of all my files because of limitations with my File History drives file system"

Hi,

To assist you better, please answer the below:

• 
  Did you make any hardware or software changes prior to this issue?
  
• 
  What is the anti-virus program installed on your computer?
  
• 
  Please provide us a screenshot which shows the error message.
  

I suggest you to stop File History service, restart the computer and then set it as Automatic from the services and check if it helps to resolve the issue.

Steps:-

1. Press Windows key + R and openRun command window.

2. Type services.msc and hit
Enter.

3. Right click on File History from the list.

4. Select Stop. Restart the computer and repeat the first three steps.

5. Click on Properties and set the set
Startup type to Automatic.

6. Click on Apply and
Ok.

Also, I suggest you to try the below steps and configure the drive on File History and check if it helps.

Steps:-

1. Type File History in the search box, and then tap or click
File History.

2. Tap or click Select drive.

3. On the Select a File History drive page, tap or click your current drive or network location, and then tap or click
OK.

Refer the steps given in the below articles and check if it helps:

File History in Windows

https://support.microsoft.com/en-us/help/17128/windows-8-file-history

Note: This also applies to Windows 10

Backup and restore your files

https://support.microsoft.com/en-us/help/17143/windows-10-back-up-your-files

Hope it helps. Revert to us with the results, will be glad to assist you.

Thank you.