Windows 10: File History Service is Grayed Out & Cannot Turn Back On

I have an issue with my laptop.


1) My File History Service is grayed out...Cannot turn back on.


Here are my steps to attempt to turn on the File History Service. I typed services in the search box ---> then opened the service app ----> located File History Service ---> Double click that ----> Startup Type changed from Manual to Automatic ---> Then I clicked apply and okay ---> Restarted my computer.


After the computer restarted, I went to All Settings --> Update & Security ---> Back up ----> Back up using File History ----> Add a drive.


I got the message states: "No useable drives found."


Could someone help me to solve this problem? Am I missing anything in my steps?


Thanks in Advance.

:)

 

Turn on File History in Windows 10

Hi,

To address your concern, we suggest that you turn off File history then add the drive again.


To turn off File History, please follow these steps:

• Click the Start​ button, select Settings.
  Click Update & security.
• Choose Backupand click More options.
• See advanced settings, then click the Turn off button.
  

Restart the system then turn back on File History and add the drive.

If the issue persist, run the System File Checker tool. System File Checker
scan for corruptions in Windows system files and restore corrupted files.

To run this tool, please refer to this
link.

Let us know how it goes.

 

File History - Does not turn off

Thanks again for your suggestion. Most of the items mentioned were mentioned in your previous post.

As I mentioned in my original post, File History shows history entries in my Task Schedule menu History listings even though I have turned it off. Now, I did notice one other entry in the History listing. The History listing said “Maintenance Mode.” So,
I wonder if that mode reacts differently and rejects my File History Off and Task Schedule settings and lists File History listings under a different parameter. That may account for the history dates not agreeing with File History and Task Schedule dates.

Jerry

 

Turn on File History in Windows 10

Thanks for the suggestions.

The turn off button was greyed out and was unresponsive.

I had been advised to run the system file checker several time and found no problems.

In the meantime my machine has been returned to the suppler for a factory reset and is working again.