Windows 10: File properties issue, Details automatically deleted.

Discus and support File properties issue, Details automatically deleted. in Windows 10 Support to solve the problem; Hi, apologies if in the wrong area. I've updated Windows to the latest version recently, and when changing file properties on mp3's (as I do) what... Discussion in 'Windows 10 Support' started by devilish, Feb 16, 2018.

  1. devilish Win User

    File properties issue, Details automatically deleted.


    Hi, apologies if in the wrong area.

    I've updated Windows to the latest version recently, and when changing file properties on mp3's (as I do) what tends to happen is if I want to even capitalise a letter (i for I) or change a year in the file properties, ALL the information in the file is deleted when I click "apply" for no reason whatsoever, and I don't know why.

    Is there a reason why this is happening? (Because it's really annoying, to say the least.)

    Thanks!

    :)
     
    devilish, Feb 16, 2018
    #1

  2. Files - Properties - Detail

    Thanks Greg. Appreciate the quick response.

    I went with the free "Mp3tag" program. It's easy to use and let me fill in the blanks on my podcast files.
     
    MartyFaigin, Feb 16, 2018
    #2
  3. Files - Properties - Detail

    Hi Marty - You'll need a program to do this. The best are listed here: 10 Best Tools to Tag MP3s and Edit Metadata I hope this helps. Feel free to ask back any questions and let us know how it goes. I'll keep working with you
    until this is resolved.
     
    Greg Carmack - Windows MVP, Feb 16, 2018
    #3
  4. dalchina New Member

    File properties issue, Details automatically deleted.

    Hi, how are you trying to change the tags? What are you using?

    Try mp3tag (free/donationware) and see if you can change the tags with that.

    I can change tags in the Details Pane of explorer, and in Properties, Details sheet; in principle there shouldn't be a problem, but there was a thread recently reporting something very similar to your experience- you could have a look for that.
     
    dalchina, Feb 16, 2018
    #4
  5. devilish Win User
    Hi, thanks for the reply.

    Yeah i've been using Windows 10 for it all the time - just right clicking on it, going into properties and changing the details there.

    On the older build of Windows 10, it's never been an issue at all, it's just on this new one it just brazenly deletes everything, even after changing the simplest of things in the details panel. Any link to other threads with this issue?
     
    devilish, Feb 16, 2018
    #5
  6. dalchina New Member
    Like you, I'd have to search the forum. There was one within the last 3 or 4 weeks I think.

    I use a very useful free program (File Metadata) that adds to the standard range of fields exposed by explorer by using Windows capabilities- just adds to the relevant keys in the registry, so this is not a fair comparison:

    File properties issue, Details automatically deleted. [​IMG]

    - here you can see I've added Text text successfully. However, doing it this way required admin permission.

    I'm wondering if you have UAC off, and whether that might be significant?

    From an older post:
    If your default for (e.g.) mp3's is Windows Media Player or Groove, then editing items in Properties, Details, works. If not, it doesn't.

    What is your default music player?
     
    dalchina, Feb 16, 2018
    #6
  7. dalchina New Member
    More: if I use File Metadata as shown, I can have VLC player as default, and edit details in the Details Pane and Properties. It also makes more fields accessible. It's an interesting add-on and a good read on the site as to its background and MS thinking.


    File properties issue, Details automatically deleted. [​IMG]
     
    dalchina, Apr 4, 2018
    #7
Thema:

File properties issue, Details automatically deleted.

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