Windows 10: File View Not Showing When Saving Attachments or Documents

Forgive me as I am not an IT wiz. I am having an issue that has popped up when I am trying to save a document. When I click Save As, this is the view that I am getting. Previously, I could see files, folder and icons, now I can only select the folder etc I want by going through the upper field in the attached pic that has >This PC> Documents>

It makes it quite difficult to quickly save things. Can anyone offer insight on how to fix this. Forgive me for the upside down picture. I have edited 4 different times to get the orientation correct.

Running WINDOWS 10




:)

 

email attachment

I am reading on the MS How-to site:



How do I download an attachment from an email?

• 
  1
  
  In the email, press the attached file . You should see an indicator that the file is downloading.
  
• 
  2
  When the file has finished downloading, press it to open it and then do one of the following:
  
  • 
    •
    If it's a picture, press and hold the picture and then press Save to phone. The picture will be saved to the Saved Pictures album.
    
  • 
    •
    If it's a document, press More , press Save as, enter a name for the document and then press
    Save. The document will be saved to the Office hub.
    

Now, my question is that I don't see the MORE button show up when I have my document opened. It views the document in full screen and there is nothing to press. Is there something wrong with my phone? (Samsung focus)

 

Trouble saving & attaching from websites

Hello,

As you are facing issues with attaching documents and photos to Emails and save pictures on your device we will help you with this issue.

Lets us the try the below workarounds to identify what is causing the issue.

• Try to attach different documents types and check if the issue persists.
• Try to attach the documents on Internet Explorer and check if the issue persists.
• Try to use Microsoft account, log-in to Outlook.com account, attach the documents and check if the issue persists.

To save the pictures, I suggest you to download the different file types like .txt, .pdf etc. and check if the same issue persists with saving them.

Try the above and update the status of this issue to identify what is causing the issue and assist you further accordingly.

Thank you.

 

email attachments

Hello Allan,

To attach a document file on an email, you can follow the step given below:

For Windows 10 Mobile:

• Launch to File Explorer app.
• Press and hold the file that you need to attach on the email, and select
  Share button.
• Select Outlook Mail on the suggested applications.

For Windows Phone 8.1:

• Download and install
  Files app.
• Launch Files app.
• Tap and hold the document that you need to attach on the email, and select
  Share button.
• Select the Mail app on the suggested applications.

Feel free to post back if you have other queries.