Windows 10: Files are not showing in DVD disc

Discus and support Files are not showing in DVD disc in Windows 10 Drivers and Hardware to solve the problem; Files are not showing in DVD disc when I access in dvd writer, but while I try to play in dvd player, files are showing. I don't know why, plz can... Discussion in 'Windows 10 Drivers and Hardware' started by DhanarajP, Sep 6, 2018.

  1. DhanarajP Win User

    Files are not showing in DVD disc


    Files are not showing in DVD disc when I access in dvd writer, but while I try to play in dvd player, files are showing.

    I don't know why, plz can anyone help?

    :)
     
    DhanarajP, Sep 6, 2018
    #1
  2. johnwbeasley Win User

    The DVD drive was not showing not recognised.

    Thanks for info.

    i have followed steps but still not working.

    the DVDs/cd drive is shown in file manager and it shows it to be working correctly but when a cd/ dvd disc is inserted it is still not recognised.

    If if I double click on the drive in file manager the disc is ejected and I am asked to insert a disc.

    Any further suggestions?

    regards
     
    johnwbeasley, Sep 6, 2018
    #2
  3. Bree Win User
    Dvd drive not showing


    Is this the HP 15r014tx in your system specs? If so, try the steps in this thread....
    https://h30434.www3.hp.com/t5/Notebo...r/td-p/6186456

    It may be that your DVD drive has a hardware failure (as was suggested in that thread).

    More HP support and diagnosis suggestions here in their Help pages....
    HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support
     
    Bree, Sep 6, 2018
    #3
  4. Bob Taves Win User

    Files are not showing in DVD disc

    CD/DVD drive shows any disc as containing no files

    So I'm installing Windows 10 on a brand new PC build for a friend of mine and ran into a very unusual problem. The CD/DVD drive will not read discs reliably. To clarify what I mean by "read a disc", I mean to say the drive will spin up and the icon in "This
    PC" will change slightly but accessing the drive will show it as empty (no errors, just empty drive) and there will not be a volume label. A few notes:

    • This is brand new hardware (ASRock B85M-ITX, Intel i5-4670, SilverStone SST-SOD02 CD/DVD).
    • This is happening on a fresh (clean) install of Windows 10 Pro.
    • The CD/DVD drive works fine to install Windows.
    • The device appears in Device Manager without a problem as "Slimtype DVD A DL8A4SH"
    • If the system is booted without a disc in the drive it will NOT correctly read any disc.
    • If the system is booted with a disc in the drive it will read this disc correctly. If I eject this disc and insert a new disc there is a ~50% chance it will read the disc. As soon as there is a failure to read a disc correctly all future
      attempts will also fail.

    Some things I have tried:

    • Updating the (Intel) chipset drivers. No change.
    • Using the Windows 10 "Reset" feature. No change.
    • The first install was an upgrade from Windows 7 Pro so I did a wipe and re-install of only Windows 10. I did however allow it to do whatever updates it wanted after the install. No change.
    • Removing the device from Device Manager and re-scanning for hardware changes. This will actually make the device work as if I had booted the system with a disc inserted (See point #6 above).
    • Disabling the device from Device Manager and then re-enabling it. This will also make the device work as if I had booted the system with a disc (See point #6 above).
    The next thing I'm going to try is a complete wipe and re-install but this time I'm NOT going to let Windows do any updates of any kind (unplug ethernet). I'll report back my findings here. In the mean time, I was hoping someone might have some suggestions
    or even better, a solution to this aggravating problem.

    Thanks for reading!
     
    Bob Taves, Sep 6, 2018
    #4
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Files are not showing in DVD disc

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