Windows 10: Files disappearing from my Documents folder

Discus and support Files disappearing from my Documents folder in Windows 10 Support to solve the problem; Yesterday I found that certain files had disappeared from my Documents folder. Some, but not all, of them had also disappeared from the back-up copies... Discussion in 'Windows 10 Support' started by curt jugg, Jul 7, 2018.

  1. CURT JUGG
    curt jugg Win User

    Files disappearing from my Documents folder


    Yesterday I found that certain files had disappeared from my Documents folder. Some, but not all, of them had also disappeared from the back-up copies I keep in an external hard drive. I had made no changes to my computer and the files were there the day before.
    I did a normal System Restore but it failed, so I did a System Restore in Safe Mode and this was successful and all the files reappeared.
    Although I no longer have a problem, I am concerned that the same thing might happen again. Can anyone suggest what could have been the cause of the disappearance, please? Windows Defender has not shown up any viruses and I'm at a loss as to what could have happened. Grateful for any suggestions.

    :)
     
    curt jugg, Jul 7, 2018
    #1
  2. SILKSTONE
    silkstone Win User

    Disappearing folder

    I've encountered a strange problem in windows 10 where I tried to delete a file in a folder, but ended up deleting the whole directory. It did so without the usual pop-up to confirm delete or say it was too big for the recycle bin. It was my Videos folder, so pretty big, but the disk allocation has also remained the same.

    I've always had a problem with 'double icons' for the different user folders, including videos, and so I'm thinking it could have something to do with the whole thing, especially as now one of the two video folders has disappeared from the users folders.

    The first thing i tried was 'Undo delete', but it just bought the folder back with non of the contents. Then, I went straight to Recuva, but it came up blank (there must have been over 50 videos in the folder)

    I'm at a little bit of a loss as where to start looking for this disappeared folder and was hoping someone might have some suggestions?

    Screenshots below:


    Files disappearing from my Documents folder upload_2017-4-1_22-11-14-png.png
     
    silkstone, Jul 7, 2018
    #2
  3. RIEL ALC
    Riel Alc Win User
    documents files and folders

    Hi Paul,

    For better assistance, we'd like to ask the following:

    • What were the steps you've tried to reverse the alphabetization of files and folder name?
    • Can you provide us a sample screenshot of the issue?

    We're looking forward to your reply.
     
    Riel Alc, Jul 7, 2018
    #3
  4. PRABHAVATHI PATIL
    Prabhavathi Patil Win User

    Files disappearing from my Documents folder

    Downloads folder is the Documents folder

    Hi Chris,

    Thank you for posting your query on Microsoft Community.

    I suggest you to Restore to Default the folders and document settings and see if it helps.

    Step 1:

    Please follow below steps and check if it helps.

    • Go to Download folder.
    • Right click on the Download Folder and go to Properties.
    • In Properties go to Location tab.
    • In location Tab Click on Restore Default.


    Step 2:

    Please follow below steps and check if it helps.

    • Go to Documents folder.
    • Right click on the Document folder and go to Properties.
    • In Properties go to Location tab.
    • In location Tab Click on Restore Default.
    After performing above steps change the settings as you required and check if it helps.

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Prabhavathi Patil, Jul 7, 2018
    #4
Thema:

Files disappearing from my Documents folder

Loading...

  1. Files disappearing from my Documents folder - Similar Threads - Files disappearing Documents

  2. Files in folder "Documents" C:\Users\NAME\Documents disappeared / folder empty

    in Windows 10 Network and Sharing
    Files in folder "Documents" C:\Users\NAME\Documents disappeared / folder empty: Hello to everyone, I'd really be grateful for any help on this issue - thank you very much!The problem:Two days ago, while my laptop was running i.e. not after a Windows Update reboot, all files in all subfolders located in C:\Users\NAME\Documents have disappeared "This...

  3. Files in folder "Documents" C:\Users\NAME\Documents disappeared / folder empty

    in Windows 10 Gaming
    Files in folder "Documents" C:\Users\NAME\Documents disappeared / folder empty: Hello to everyone, I'd really be grateful for any help on this issue - thank you very much!The problem:Two days ago, while my laptop was running i.e. not after a Windows Update reboot, all files in all subfolders located in C:\Users\NAME\Documents have disappeared "This...

  4. Files in folder "Documents" C:\Users\NAME\Documents disappeared / folder empty

    in Windows 10 Software and Apps
    Files in folder "Documents" C:\Users\NAME\Documents disappeared / folder empty: Hello to everyone, I'd really be grateful for any help on this issue - thank you very much!The problem:Two days ago, while my laptop was running i.e. not after a Windows Update reboot, all files in all subfolders located in C:\Users\NAME\Documents have disappeared "This...

  5. Files and folders in My Documents have disappeared!

    in Windows 10 Installation and Upgrade
    Files and folders in My Documents have disappeared!: Help! A couple of days ago I was saving a document and it said it could not find the file location. That is when I discovered all of the files and folders in My Documents have disappeared! The only folder in My Documents is Custom Office Templates and it's empty. I have...

  6. Files and folders in My Documents have disappeared!

    in Windows 10 Network and Sharing
    Files and folders in My Documents have disappeared!: Help! A couple of days ago I was saving a document and it said it could not find the file location. That is when I discovered all of the files and folders in My Documents have disappeared! The only folder in My Documents is Custom Office Templates and it's empty. I have...

  7. Folder has disappeared from Documents

    in Windows 10 Network and Sharing
    Folder has disappeared from Documents: A folder has disappeared from Documents. How can I recover it? https://answers.microsoft.com/en-us/windows/forum/all/folder-has-disappeared-from-documents/fc93dbf9-81f8-44d9-ba1b-c8576bdad0de

  8. My Documents folder has disappeared

    in Windows 10 Network and Sharing
    My Documents folder has disappeared: Following a recent update I can no longer find or access my "My Documents" folder. https://answers.microsoft.com/en-us/windows/forum/all/my-documents-folder-has-disappeared/a16e37dd-d2de-4f6d-86e3-eb2e32c5cdd7

  9. Folder has disappeared from Documents Folder

    in Windows 10 Network and Sharing
    Folder has disappeared from Documents Folder: Logged onto my Microsoft computer today and the most important folder in my Documents folder has disappeared. The whole folder including all the documents is gone. When I go into another application like Word and look at the recent documents I can find a document that was in...

  10. Files from my documents folder disapeared.

    in Windows 10 Installation and Upgrade
    Files from my documents folder disapeared.: After uninstalling several programs, I started up my computer to find all of my files only in the my documents folder to be gone. I did not back up these files; they are not files I need but would like to have. I ran a system restore but it only brought the few files...