Windows 10: Files don’t exist except in Quick Access

Discus and support Files don’t exist except in Quick Access in Windows 10 Ask Insider to solve the problem; I saved an image from Google to my laptop temporarily. When I sent the image to a friend I noticed that the file was named “ghandi.png.crdownload.” I... Discussion in 'Windows 10 Ask Insider' started by /u/ghandicrdownload, Sep 16, 2020.

  1. Files don’t exist except in Quick Access


    I saved an image from Google to my laptop temporarily. When I sent the image to a friend I noticed that the file was named “ghandi.png.crdownload.” I looked for it and found the .crdownload in my Camera Roll, then I checked Quick Access, and found an image file titled “ghandi” that was 0 bytes. I was only able to move “ghandi.png.crdownload” to the recycle bin, and “ghandi” would freeze File Explorer every time i tried moving it or right-clicking it, so i restarted my laptop. When I checked on Quick Access again, the files were still there, and I couldn’t open .crdownload because it ‘moved locations (sorry i dont remember what it said exactly), but when i right-click and click “show file in folder” it takes me to the Camera Roll. When i try opening “ghandi” in Photos it says the file has been moved. Both files are now draggable around the desktop but has the red circle when i hover them over the recycle bin, and the only other thing i can do to them are copy them to different locations.

    Is there a way to get rid of these files? or is this just a visual glitch, and the files are already deleted, I just need to remove them from the quick access menu?

    (apologies if this is badly formatted. I’m not used to forum posting.)

    submitted by /u/ghandicrdownload
    [link] [comments]

    :)
     
    /u/ghandicrdownload, Sep 16, 2020
    #1

  2. Quick Access bar

    Hi,

    Thank you for posting your query in Microsoft Community.

    We would be glad to help you with the issue you are facing today. I understand the difficulty.

    Remove items from Quick access.

    I would suggest you to follow the below steps.

    • Right click on the file or folder.
    • Select the option “unpin from the quick access”


    To pin items to an item already on the quick access bar.

    Follow the below steps.

    I would suggest you to create folder in the desktop screen & place all the files or folder which need to pin to the quick access.

    • Open the quick access.
    • Select the Desktop option.
    • Right click on the folder & select the option “pin to quick access”


    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



    Thank you.
     
    Mohammed AliAli, Sep 16, 2020
    #2
  3. Quick Access Not Working

    Hi Dustin,

    Thank you for writing to Microsoft Community Forums.

    Follow the below steps to repair the broken database of Quick Access.

    Method 1:

    Before repairing the database, try to disable and then re-enable Quick Access to see if it helps. To disable and re-enable Quick Access, follow the below steps:

    Step 1: To remove frequent folders and recent files list from Quick Access, open File Explorer > click on View tab in Ribbon >
    click on Options > Change folder and search options to open Folder Options.

    Step 2: You’ll have to uncheck the following two check-boxes present under the Privacy section to disable Quick Access:

    • Show recently used files in Quick Access.
    • Show frequently used folders in Quick Access.

    Step 3: Click Apply and Exit. The action will instantly remove these two sections from Quick Access in File Explorer. (To clear your Quick Access history press the ‘Clear’ button against Clear File Explorer History).

    Step 4: Then, check
    the following two check-boxes again to enable Quick Access that you did in
    Step2.

    • Show recently used files in Quick Access.
    • Show frequently used folders in Quick Access.

    Step 5: Restart the PC once and check the issue and if the issue persist, follow the
    Method 2.

    Method 2:

    The Method 2 will repair the broken database of Quick Access.

    Step 1: Open File Explorer and paste this folder path: %AppData%\Microsoft\Windows\Recent\AutomaticDestinations in the address bar and hit Enter.

    Step 2: Once the folder is opened, press ‘Ctrl’ key and the ‘A’ from your keyboard to select all of its contents and delete it.

    Step 3: Do the same for this folder path as well: %AppData%\Microsoft\Windows\Recent\CustomDestinations

    Step 4: Restart the PC once and check the issue.

    Hope it helps.

    Shafeeq Ali Khan

    Microsoft Community - Moderator
     
    Shafeeq_Khan, Sep 16, 2020
    #3
  4. Mark Ole Win User

    Files don’t exist except in Quick Access

    Quick Access Crashes Explorer

    Hi Bill,

    Quick Access is a new feature in Windows 10 File Explorer navigation pane which helps users quickly navigate to locations which are frequently used. However, if you're having issues with Quick Access, you can try to disable and enable it. To disable Quick
    Access, follow these steps:

    • Type File Explorer Option in the search box.
    • Click on File Explorer Options.
    • Under General tab, choose This PC in the Open File Explorer to: drop down menu.
    • Uncheck Show recently used files in Quick access and
      Show frequently use folders in Quick access.
    • Click Apply an OK.
    • Restart the computer and re-enable Quick access.

    Let us know how it goes after performing the suggested troubleshooting steps.
     
    Mark Ole, Sep 16, 2020
    #4
Thema:

Files don’t exist except in Quick Access

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