Windows 10: Files encrypted

Dear Experts, I know that it is irrelevant to raise this type of queries in the platform, but can anyone please help me to solve the problem I faced. Some time back, all image files (.jpg) in different folders have been encrypted with .adobe files (i.e. IMG-20170710-WA0001.jpg.adobe). Some Excel, Word & PDF files have also encrypted). Since then I am trying to get repaired the corrupted files but in vain.

FYI, this was happened in my old Laptop wherein, I guess, some Ransomware attacked on my Laptop and they asked huge money. I copied all such effected files into an external hard disk. Now I am using another Laptop with a licenced antivirus protected.

Thank you very much and appreciate for your reply

:)

 

Windows XP file encryption

LOL thanks, I think its standard windows XP file encryption

 

encrypted files

Hi Iman,

Error message 0x80071771 means that you need to restore the file encryption key in order for you to decrypt the encrypted files. On the other hand, you can still try these steps and see if it will work:

• Right-click the file or folder that you want to decrypt.
• Click File ownership and click Personal.

Feel free to contact us if you need assistance with Windows.

 

Windows XP file encryption

My suggestion to you is to look into what kind of encryption the program used, and look for a way to break that type of encryption. Sorry I can't say a specific program for sure.