Windows 10: Files Locked; unable to unlock

Discus and support Files Locked; unable to unlock in Windows 10 Network and Sharing to solve the problem; Hi: A while back, I was messing with some stuff I probably shouldn't have, particularly with BitLocker feature on Windows 7. I just recently got a new... Discussion in 'Windows 10 Network and Sharing' started by win10userJM, Dec 31, 2018.

  1. Files Locked; unable to unlock


    Hi:

    A while back, I was messing with some stuff I probably shouldn't have, particularly with BitLocker feature on Windows 7. I just recently got a new computer running Windows 10 and some files still are "locked" and cannot be viewed. I've tried everything I could but have run out of options. I came across a post on the community to right-click on PROPERTIES and then under Attributes>Advanced to see if I could uncheck "Encrypt contents to secure data" but that was greyed out, not allowing me to click on it.


    Anyone have possible solutions they could throw my way? Much appreciated


    Thanks & Happy New Year!


    -Jordan

    :)
     
    win10userJM, Dec 31, 2018
    #1

  2. Folder locked and dissapeared after unlock

    Well here's something i found on this:

    Lost my files in Folder Lock

    But it doesn't work here , i don't have that folder.

    Can somebody help me searching for a solution , tnx.

    EDIT:

    I did that and that's when the folder just disappeared but the data is still there, the program is very confusing about restoring files , it says that "files should become unlocked automatically" ... so where the heck are manual unlocking instructions.

    It's not an encrypt , it's just a password lock , so data is all open. The problem is, i would get like 225 GB of individual files off the HDD recovery , i just want the harder way of accessing the folder but getting the folder structure , where can i find the time to SORT 220 GB of data omg.
     
    RuskiSnajper, Dec 31, 2018
    #2
  3. kaschiro1 Win User
    unlock hard drive


    I just installed w10 and I love it!!!!!!!!!!!! I have a dell laptop with a ssd and it works fine. the problem is my second harddrive which is connected a usb and it has all my data on it, except it is locked and cannot edit a file and save the file. We will call that #2, #1 works fine, I can edit and save, #2 I can view but no edit and save. I use photoshop and when I go to save it states that the file is locked. #2 is partitioned into 3 drives and all drives act the same. everything worked on win 7 in the same configuration.
    So with my whiz bang mentality I say the drive is locked. But I do not know how to unlock it !!! can anybody help me!!!
    I am a old senior teckky and things have to be laid out step by step. Is there a program I can download to unlock the HD,??? or do I have to do it the old fashion way, step by step

    TIA
    Kas
     
    kaschiro1, Dec 31, 2018
    #3
  4. Files Locked; unable to unlock

    Unable to unlock USB drives encrypted/locked with Bitlocker To Go


    Hey All,

    Recently my company provided me with a Windows 10 SOE image as part of a UAT. The image includes Symantec Endpoint Encryption which utilizes Bitlocker for encryption.

    I went through all of the motions with the C:\ drive to be encrypted and even printed the recovery key. Well, at some point I plugged in a few My Passport USB drives and they became locked by Bitlocker To Go. Everytime I try to unlock or click on these drives it asks for the 48-bit key which I don't have because I never was prompted to encrypt/lock these drives.


    Files Locked; unable to unlock [​IMG]



    Files Locked; unable to unlock [​IMG]


    IT says that there are no keys stored on the servers for these USB drives and suggested that this would be a "local" encryption. However, they also stated that they wouldn't be encrypted unless I was prompted about it. So, there's this mystery about how these USB drives came to be locked.


    I've been doing some research and the closest I've come is getting some output about the protectors:
    Code:
    Code:
    c:\Windows\System32>manage-bde -protectors g: -get BitLocker Drive Encryption: Configuration Tool version 10.0.10011 Copyright (C) 2013 Microsoft Corporation. All rights reserved.   Volume G: [Label Unknown] All Key Protectors       Numerical Password:       ID: {27319850-4EB5-42AC-9BA5-1C0CCB997EE7}       External Key:       ID: {A4A49BE5-70A4-4388-8B2F-8C13B1CA765C}       External Key File Name:         A4A49BE5-70A4-4388-8B2F-8C13B1CA765C.BEK
    I've tried to copy the .bek file to another non-encrypted/locked USB but get:

    Code:
    Code:
    c:\Windows\System32>manage-bde -protectors -add g: -rp f:\key BitLocker Drive Encryption: Configuration Tool version 10.0.10011 Copyright (C) 2013 Microsoft Corporation. All rights reserved.   ERROR Cannot specify multiple volumes  c:\Windows\System32>manage-bde -protectors -add g: -rp f:\key\key.txt BitLocker Drive Encryption: Configuration Tool version 10.0.10011 Copyright (C) 2013 Microsoft Corporation. All rights reserved.   ERROR: The operation cannot be performed because the volume is locked.
    I've tried all of the passwords (even blank) I have in an attempt to unlock the drive:

    Code:
    Code:
    c:\Windows\System32>manage-bde -unlock g: -pw BitLocker Drive Encryption: Configuration Tool version 10.0.10011 Copyright (C) 2013 Microsoft Corporation. All rights reserved.   Enter the password to unlock this volume: ERROR: The password failed to unlock volume G:.
    When I search my laptop by either the Numerical or External IDs, I get nothing even with hidden files enabled.

    Can anybody provide any recommendations here? I can always provide any additional info. Should I also post in the MS forums?

    There's so much data on these drives that I cannot loose.

    Regards, Jimmy
     
    coolguy9000, Dec 31, 2018
    #4
Thema:

Files Locked; unable to unlock

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