Windows 10: Files not being deleted, says error

Hi, I'm having a problem recently with my computer....


i can't delete anything, i can't open chrome even i re-installed it, my microsoft office 365 is corrupted and cannot be uninstalled too.

even pictures or shortcuts, i cant delete.



im running windows 10 free version.

:)

 

deleting hard drive files

Hi,

May we know what type of file are you trying to delete? Would it be Office documents, media files, or picture files? If you're trying to delete files for free some space on your device. We suggest to perform a Disc Cleanup. Kindly follow the steps below to
perform the task:

• Type in Cortana Disc Cleanup
  
• Choose the files to delete
  
• Click on "Clean up system files"
  
• Click on Ok
  

For any concerns, don't hesitate to get back to us.

Regards.

 

Deleting a file

Hi,

In order for us to assist you better, let us know few things to analyze the issue with deleting files in your computer.

• Are you receiving any error messages when deleting or moving the files?
• What troubleshooting steps have you tried so far?
• Is it possible for you to send us a screenshot of the issue?

Looking forward to your response.

 

windows 10 deleted my desktop files

Step 1 - I upgraded to Win 10 and lost all my files on Desktop.

Step 2 - Found the files in Network - USers- Desktop

copied all files again to desktop.

Step 3- Restarted my machine again and lost desktop files again.

Step 4 - As suggested did the following as listed below but dont find my files.

• Press “Windows + E”, open This PC/Computer
• Open Local Disc C, open Windows.old
• Click on Users, select your User name
• Go to desktop folder

Cant find my files. Why is Win 10 deleted files again and again from Desktop ?.