Windows 10: Film and TV crashing?

Discus and support Film and TV crashing? in Microsoft Windows 10 Store to solve the problem; Hello I have a question regarding the Films and TV application. I record videos and upload to my YouTube channel using Bandicam. as soon as I go to... Discussion in 'Microsoft Windows 10 Store' started by Cooper Ouellette, Mar 4, 2021.

  1. COOPER OUELLETTE
    Cooper Ouellette Win User

    Film and TV crashing?


    Hello I have a question regarding the Films and TV application.

    I record videos and upload to my YouTube channel using Bandicam. as soon as I go to open the file to view it, the movies and TV app opens up then immediately crashes. I have tried removing it and then installing it again terminating the progress. But still it cashes. Could you email me a solution?


    Sincerely, Cooper

    :)
     
    Cooper Ouellette, Mar 4, 2021
    #1
  2. XIAINX
    xIainx Win User

    Films & TV App

    Hi Justine,

    thank you for helping me. I followed the steps that you outlined in your reply, but when I reached step 3 a small frame opened, however, I could not edit to remove the device. This was display only. The document appears to be saying you can only remove a
    device by logging in to that device.

    For your info I am running Windows 10 Pro in S mode. version 1803 OS build 17134.254.

    In the support documents is says:-

    How to see your devices

    To find out how which and how many devices are currently associated with the Films & TV app:

    1. Start the Films & TV app.
    2. Go to Settings and tap or click Show my download devices.The pop-up window will display the various devices to which you can download your purchases.
    How to remove a device

    Note You can only remove one device every 30 days.

    To remove a device:

    1. Sign in to the device that you want to remove.
    2. Start the Films & TV app.
    3. Go to Settings and tap or click Download devices.
    4. Tap or click Remove this device.

    Many thanks
     
    xIainx, Mar 4, 2021
    #2
  3. LOCHLANNA
    LochlannA Win User
    Films and TV App Crashes on Launch

    So I have my Video playing app preference set to use the Films and TV app. When clicking a file, the window opens momentarily before the screen goes dark and the entire computer crashes and reboots.

    I have the most up to date software for the app and my computer, I have cleared caches and tried quite a few recommendations suggested on forums to no avail.
     
    LochlannA, Mar 4, 2021
    #3
  4. XIAINX
    xIainx Win User

    Film and TV crashing?

    Films & TV App

    How do I remove a device that I have listed as being able to download movies when the device is broken and I cannot logon to it? The help seems to suggest, you logon to the device then go to the Films & TV app and select settings. In this path you can
    then select Remove this device. Problem is I cannot logon to that device. Any ideas? Thanks
     
    xIainx, Mar 4, 2021
    #4
Thema:

Film and TV crashing?

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