Windows 10: Final login to Microsoft Store

Discus and support Final login to Microsoft Store in Microsoft Windows 10 Store to solve the problem; For a number of months now I have been unable to log into Microsoft Store to download apps onto my Win 10 pro desktop PC. I used to be able to do it... Discussion in 'Microsoft Windows 10 Store' started by WBS00001, Jul 16, 2019.

  1. WBS00001 Win User

    Final login to Microsoft Store


    For a number of months now I have been unable to log into Microsoft Store to download apps onto my Win 10 pro desktop PC. I used to be able to do it fine. I just recently noticed it is asking for me to use Windows Hello to finish the login process, which I don't have setup. I would have to buy an appropriate camera to do that, apparently.


    My question is: Is using Windows Hello the only acceptable way to log into the store to download and use apps now? If not what other way is there and how do I get that screen to show up?


    Thanks

    WBS

    :)
     
    WBS00001, Jul 16, 2019
    #1

  2. can't login to Store app

    Hi,

    Thank you posting on Microsoft Community.

    I would suggest you to provide some information to help you better.

    • Are you facing this issue in Local account or the Microsoft account?
    • Did you make any changes prior to this issue?
    Note: You need a Microsoft account for the Windows Store to download and install and work properly. So you may have logged your system to Microsoft account but you need to login to Microsoft account in the Store also to get full access.

    If it not working then try with the below steps and check if helps.



    Step 1: Sign out from the current user account and login to Admin account which has a Microsoft account linked
    and check.

    Note: Install all the pending updates and check restarting the machine.

    If still the issue persists check with next method.


    Step 2: Try a Windows store resetting.

    1. Press Windows + R key.

    2. Type wsreset and hit Enter.

    Windows store will reset and start.

    Keep us informed if the issue is resolved. We are glad to help you further.
     
    Sachin Venkatesh, Jul 16, 2019
    #2
  3. can't login to Store app

    When I run 'wsreset' I get the message that 'I need a new app for this'
     
    PeterStrong, Jul 16, 2019
    #3
  4. Final login to Microsoft Store

    Microsoft Login

    Hi Gourmage,

    Thank you for posting in Microsoft Community.

    I suggest you to perform Safe Mode with Networking and then try to change the password.

    Method 1: Safe mode.

    Please follow below steps:


      • Click on power button at left bottom corner, press and hold
        Shift key and click on Restart.

      • Click on Troubleshoot.

      • Click on Advanced options.

      • Click on Startup Settings.

      • Click on Restart.

      • Login to Microsoft Account and create a new administrator account.
    If you’re not able to login using Microsoft account then refer to below steps and check if it helps.

    Method 2:
    Activate Inbuilt Administrator Account.

    Follow the below steps:


      • Click on power button at left bottom corner, press and hold
        Shift key and click on Restart.

      • Click on Troubleshoot.

      • Click on Advanced options.

      • Click on Command Prompt and enter following command.

        net user Administrator /active:yes
    Now reboot your system and login to inbuilt admin account and try to reset password for other account. Once you reset password login to other account and to deactivate inbuilt admin account enter following command in elevated command prompt.

    net user Administrator /active:no

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Anil Madishetty, Jul 16, 2019
    #4
Thema:

Final login to Microsoft Store

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