Windows 10: Find My Device isn't Working

Discus and support Find My Device isn't Working in Windows 10 Support to solve the problem; Everything is set up correctly: find my device is on, location services and location is on, Maps apps can find my location as well as google chrome.... Discussion in 'Windows 10 Support' started by bonc, Aug 28, 2017.

  1. bonc Win User

    Find My Device isn't Working


    Everything is set up correctly: find my device is on, location services and location is on, Maps apps can find my location as well as google chrome. However, account.microsoft.com/devices shows an error "We can't find your device" and tells me that last location was from 5/13/17 (3 months ago)
    I did not play with any options that'd disable this setting, so I don't know why it can't find me. I tried:
    updating windows (currently up-to-date)
    restarting
    shutting down-turning on
    turning off each setting and turning on again

    Nothing worked so far.
    Thanks in advance

    :)
     

  2. find my phone isn't working

    when i select find my phone on the windows phone website, after logging in, it re-directs me to my windows phone information page, and the site isn't finding my phone! can anyone help me out?
     
    billyhendren, Aug 28, 2017
    #2
  3. TomBrad95 Win User
    find my phone isn't working

    Find My Phone
    Locate your phone on a map.
    The ability to locate your phone on a map is available in the following countries/regions: Albania, Algeria, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bolivia, Brazil, Bulgaria, Cameroon, Canada, Chad, Chile, , Colombia,
    Costa Rica, Congo, Côte d'Ivoire, Croatia, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Germany, Ghana, Greece, Guatemala, Guinea, Haiti, Honduras, Hong Kong SAR, Hungary, Iceland, Indonesia, Iraq, Ireland,
    Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Liechtenstein, Lithuania, Macedonia (FYROM), Malawi, Malaysia, Mali, Mexico, Morocco, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Paraguay, Philippines, Poland,
    Portugal, Qatar, Romania, Russia, Rwanda, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Africa, Spain, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Tunisia, Turkmenistan, United Arab Emirates, Uganda,
    Ukraine, United Kingdom, United States, Uzbekistan, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe.

    Ring, lock or erase your phone.

    The ability to remotely ring, lock or erase your phone is available in the following countries/regions: Albania, Algeria, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bolivia, Brazil, Bulgaria, Cameroon, Canada, Chad,
    Chile, China, Colombia, Costa Rica, Congo, Côte d'Ivoire, Croatia, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Germany, Ghana, Greece, Guatemala, Guinea, Haiti, Honduras, Hong Kong SAR, Hungary, Iceland,
    India, Indonesia, Iraq, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Korea, Kuwait, Latvia, Liechtenstein, Lithuania, Macedonia (FYROM), Malawi, Malaysia, Mali, Mexico, Morocco, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
    Pakistan, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Rwanda, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Africa, Spain, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand,
    Tunisia, Turkey, Turkmenistan, United Arab Emirates, Uganda, Ukraine, United Kingdom, United States, Uzbekistan, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe.

    The above is a quote from windowsphone.com if your country isn't listed above then this feature isn't enabled on your phone.
     
    TomBrad95, Aug 28, 2017
    #3
  4. PJLLB Win User

    Find My Device isn't Working

    What type of device is it?
     
    PJLLB, Aug 28, 2017
    #4
Thema:

Find My Device isn't Working

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