Windows 10: Find My Device locates my laptop 2 states away

Discus and support Find My Device locates my laptop 2 states away in AntiVirus, Firewalls and System Security to solve the problem; I have tried the "Find My Device" function for my laptop. The map shows it to be 2 states away !! Originally it was located about 4 blocks away. I... Discussion in 'AntiVirus, Firewalls and System Security' started by NancyMi, Feb 16, 2020.

  1. NancyMi Win User

    Find My Device locates my laptop 2 states away


    I have tried the "Find My Device" function for my laptop. The map shows it to be 2 states away !! Originally it was located about 4 blocks away. I cleared the location info, and now it is located in Baltimore MD, which is not where my laptop is located!!


    How can I improve the accuracy of this function?


    Thank you

    :)
     
    NancyMi, Feb 16, 2020
    #1
  2. Kem Mon Win User

    Unable to turn on the Location from the Location Settings.

    Hi Rafiul,

    It is possible that the
    GPS chipset
    is not working properly causing your location settings to be
    disabled or cannot be turned on. Kindly run the
    Hardware and Device Troubleshooter
    and check if there's any changes. To run the
    troubleshooter, follow these steps:


    • On the search bar, type
      Troubleshooting
      and hit
      Enter.

    • Choose
      Hardware and Sound.

    • Click on the
      Hardware and Devices
      to run the
      Troubleshooter.

    If the issue
    persists, we suggest that you contact your
    computer/laptop's manufacturer
    for further assistance.

    Update us on how it goes.

    Regards.
     
    Kem Mon, Feb 16, 2020
    #2
  3. Rose Cal Win User
    Again, Location is not correct on the maps, Showing me in another state!

    Hi Wael,

    Wrong region settings or corruption may be the possible reason why a location was not correct or showing a different state. To assist you better, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Are you getting any error messages when you tried to change it to the default location?
    • What troubleshooting steps have you done so far aside from making sure that region settings was correct?

    Meanwhile, we suggest that you follow the steps in this
    article
    to troubleshoot Cortana. You may expand each section and try performing the instructions that you have not yet done.

    Let us know if you need further assistance.
     
    Rose Cal, Feb 16, 2020
    #3
  4. Find My Device locates my laptop 2 states away

    Location service is greyed out

    Hi Shahriar,

    Thank you for responding.

    Sorry for the inconvenience caused for you, I suggest you to try the below troubleshooting steps and check If it helps.

    Step 1: Steps to turn on the Location settings.

    • Login as an administrator.
    • Press Windows key, type Location settings and select
      Change location settings.
    • Check whether Location for this device is On by clicking on
      Change
      .
    • Also turn on Location as well.

    Step 2: And as you are unable to set the service Geolocation service to automatic, I suggest you to run SFC scan and check.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

    Follow the below steps:


    • Right click on the Start button, click on
      Command Prompt (Admin).

    • Type “sfc /scannow” without the quotes and hit
      Enter.

    • After the scan, restart the computer and check for the issue.

    Try to set the service to automatic by following the steps provided in the above post by Praveen Venugopal.

    Hope it helps. Kindly update the status of the issue, we will be happy to help you.
     
    Deepika Gowda, Feb 16, 2020
    #4
Thema:

Find My Device locates my laptop 2 states away

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