Windows 10: find my device

My computer was stolen. How accurate is the location reported by Find My Device?

:)

 

Find My Device

Hi Michael,

To address your concern, provide the answers to the following:

• Where are you accessing the Find My Device service?
  
• Have you followed the steps correctly on how to set up Find My Device found on this
  
  link?
  

Regards.

 

i cant find my device in devices

Hi Martin,

Thank you for posting your question in the Microsoft Community.

1. Is that a USB 2.0 cable or the 3.0 cable which comes with the gaming device?
   
2. Have you plugged in the USB cable to the appropriate port?
   

However, you may want to try these steps one by one and check if that makes any difference.

Step1: Plug in the USB cable to a different and correct USB port and check the status.

Step 2: I suggest you to run hardware and devices troubleshooter and check if that helps.

1. Press the Windows + X, and click on Search.
   
2. Type troubleshooting and select Troubleshooting.
   
3. Click on Hardware and Sound and select Hardware and Devices and click on Next to run the troubleshooter.
   

Step 3: Remove and reinstall all USB controllers.

1. Open Device Manager by pressing Windows key + X and select Device Manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
   
2. In the list of hardware categories, find and expand Universal Serial Bus controllers.
   
3. Right-click every device under the Universal Serial Bus controllers node, and then click ‘Uninstall’ to remove them one at a time.
   
4. Restart the computer, and let the USB controllers get reinstalled.
   

Plug in the removable USB device, and then check to make sure that the issue is resolved.

Hope this helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Dont see FIND MY DEVICE in new Nov update

Hi Bill,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.

• 
  What is the make and model of your computer?
  

Please note Find my device option is available only in portable devices.



I suggest you to perform the below troubleshooting steps and check if it helps.

Method 1: Windows has a built-in troubleshooter to check and fix issues with system. I would suggest you to run this troubleshooter to check if the issue is with your System Maintenance.

Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the System Maintenance troubleshooter.
  
  I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.
  
  Thank you.