Windows 10: Find Old Windows 10 Pro Product Key

Hey there,


I recently bought my friend's laptop from him, so I finally have a computer to myself after not having one for about two years! I did a factory reset, all was well, it's an older Windows 8 model. ANYWAYS, I bought Windows 10 Pro from the Microsoft Store a few years back, I have the exact date I had it, and I'm trying to find the Windows 10 Product Key for it so I could go ahead and update the system to 10 as I enjoy that better. The problem is, when I check the confirmation email, I don't see the product key listed, and so I go to click on the "Go to Orders" details button, but when I do it says the page isn't there.

SO, I'm trying to find my product key...I have the confirmation email and all of that. So, how do I recover this? I've asked the support bot, but it wasn't really helpful since I guess I don't know the right words to ask it, and when I called the toll free number it said I had to pay for support for Windows, and I'm not doing that...so help?

Thanks!


***Original Title: Find Old Product Key***

:)

 

windows 10 key

Thanks but I don't want to do any decrypting. I want to download a Win 10 ISO from Microsoft and install it using my Win 8 key. No other steps required. Is that possible?

 

Cannot upgrade to Windows 10 - Unique Product Key situation

No... let me try again.

• Old computer is running Win7 Pro (SP1) with a Product key I have from a few years ago. The Product is activated already, but I do NOT use this computer at this point, so I didn't worry about using the Product key when moving to the new computer (see below).
  
• New computer is running Win10 Pro, with data and OS migrated from the Old computer, (same Product key as above), then Upgraded to Win10 (without getting a new Product Key).

What I am trying to do now...

• I want to upgrade the OLD computer (Win7 Pro) to Windows 10... using a new Product Key I just purchased.
• I have tried to do this internally, and also using the ISO burned to a thumb drive. But it does not want to work.
• Steps:
  • Start from USB drive.
  • Enter New Product Key (or click "I don't have one").
  • Install initiates and then tells me to restart from Windows and then open the installer again to continue.
    • At this point, I actually need to Quit the installation to restart the machine.
  • When restarted, I go to the USB drive and restart/resume the installation process.
  • I have tried to download and not to download updates, but when the installation fails, I see the message, "Something happened" and "Setup has failed to validate the product key".
  • NOTE This happens if I enter the NEW Windows 10 Product Key, or if I skip that step (which I assume means that it will use the old Windows 7 Key for the upgrade).

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

https://www.microsoft.com/en-in/software-download/windows10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.