Windows 10: Finding the code for Minecraft redeemed on Microsoft account

I bought a Windows 10 HP laptop in 2016 of which already contained Minecraft. I didn't know that however, so I bought the game online. I later was noted by the Microsoft store THIS year that I would receive a redeem code because of this purchase.

I successfully redeemed the code, but I never applied it to a purchase.

This was in July 2019.


Unfortunately, I had to make some changes to my email account. This involved waiting until August 9th for me to log into my email or use my Outlook account at all!


It's now October and I don't know where to find this already redeemed code, or how to apply it to a purchase, or just FIND it. Sincerely, I just forgot since it's been quite a while I went through this process (my fault).


I would really appreciate any help to find this code again!


***Original title: I forgot my already redeemed code***

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

I redeemed the code with my minecraft account for minecraft windows 10, but when i go to the microsoft store it says i need to buy it

Hi,

Thank you for posting to Microsoft Community.

I understand that you have already redeemed the code for Minecraft. I would suggest check the Order History in your Microsoft account to see if the code is already redeemed and
linked your account. To do that you can refer the article to
Redeem a gift card or code to your Microsoft, under ‘Troubleshooting’, please refer the section ‘The code was already redeemed’. After this, make sure to check if you have logged into Windows
Store using the same Microsoft account through which the code was redeemed.

If the code is redeemed, linked to your account and if you have logged in with the same account in Windows Store on your system, but you are still not able to find the option to download and install the game, I would suggest you
to follow the steps below and check if it is helpful to you.

Steps to reset Windows Store:

1. Click on the Start button, type
   cmd, right-click on it and select Run as administrator.
   
2. Type wsreset.exe and press
   Enter.
   
3. The execution of this command may take some time, after which, you can check if you are able to install the game.
   

If the issue persists, please reply to us with the results of the suggestions provided above. We will look into this and we will be glad to assist you accordingly.

Regards,

Aaron Summith

Microsoft Community – Moderator

 

minecraft windows 10 redeem code

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the redemption of Minecraft game. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• When did you received the redemption code for Minecraft Windows 10 edition?
  
• Are you signing with same Microsoft account to install the game, which you used to redeem/purchase the Minecraft game?
  
• Were you be able to play this game prior to this issue, was there any changes made in the PC?

However, you can check the
Redeem a gift card or code to your Microsoft account article and check if that helps. If you still face the issue please reply to in-private message sent and also check with the Mojang support.



We await your response.



Aditya Roy

Microsoft Community – Moderator