Windows 10: Finger print & camera

Discus and support Finger print & camera in AntiVirus, Firewalls and System Security to solve the problem; Just got my dell inspiron 15 back from the service center and now I cant use finger print of face recognition. The prompt says "This option is... Discussion in 'AntiVirus, Firewalls and System Security' started by confused123G7, Aug 8, 2019.

  1. Finger print & camera


    Just got my dell inspiron 15 back from the service center and now I cant use finger print of face recognition. The prompt says "This option is unavailable and We couldn't find a finger scanner compatible

    :)
     
    confused123G7, Aug 8, 2019
    #1
  2. santhukn Win User

    Finger print enrollments with Win hello feature in Win 10

    Hi ,

    I will brief my Issue / Questions here :

    While enrolling finger prints to win hello , the maximum number of enrollments will take upto 10 fingers

    But the 10 finger prints which we have enrolled doesn't listed like finger print 1,2,3,4,5, etc...

    and also while removing the enrollments , all enrollments are removed with one click.

    So please suggest me is this expected???

    Regards

    santhosh
     
    santhukn, Aug 8, 2019
    #2
  3. finger print not working win10

    hi

    I had an error in win10 and I recovery my pc from image file and the finger print of win10 just disappear I cant log in by my finger print the device manger do not show my biometric divice and the old divice driver softer is installing but not showen on
    windows programs list just whant to reset my finger print app on my pc thanks
     
    TOSHIBAWIN10, Aug 8, 2019
    #3
  4. Arul_D Win User

    Finger print & camera

    Finger print reader not working

    Hi Joey,

    Thank you for posting in Microsoft Community.

    Sorry for the inconvenience caused to you. I understand that finger print reader is not working after upgrading to Windows 10.

    This may occur due to outdated or incompatible drivers. Let's try the following methods and check if it helps.

    Method 1: Run the hardware device troubleshooter and check if it helps.

    Follow the below steps:

    • Press Windows key and type troubleshooting in the search bar.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Hardware and Devices.
    • Follow the on-screen instructions to run the troubleshooter.
    Method 2: Update the finger scanner drivers.

    • Press Windows key + X and click on
      Device manager.
    • Expand Human Interface Devices.
    • Right click on your finger scanner device.
    • Click on Update Driver Software
      and follow the onscreen instructions.
    Hope this helps you. Keep us posted with the status of the issue to assist you further.

    Thank you.
     
    Arul_D, Aug 8, 2019
    #4
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Finger print & camera

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