Windows 10: finger print not working

Discus and support finger print not working in Windows Hello & Lockscreen to solve the problem; Hi my windows hello is not working yesterday it was working just fine but today it suddenly stopped working and when I open device manger and then... Discussion in 'Windows Hello & Lockscreen' started by ziadtarek, May 5, 2020.

  1. ziadtarek Win User

    finger print not working


    Hi

    my windows hello is not working yesterday it was working just fine but today it suddenly stopped working and when I open device manger and then the biometric devices it told me that it cannot start and it gave me code 10

    and I have the latest update for the driver


    what can I do to fix this

    :)
     
    ziadtarek, May 5, 2020
    #1

  2. finger print not working win10

    hi

    I had an error in win10 and I recovery my pc from image file and the finger print of win10 just disappear I cant log in by my finger print the device manger do not show my biometric divice and the old divice driver softer is installing but not showen on
    windows programs list just whant to reset my finger print app on my pc thanks
     
    TOSHIBAWIN10, May 5, 2020
    #2
  3. Arul_D Win User
    Finger print reader not working

    Hi Joey,

    Thank you for posting in Microsoft Community.

    Sorry for the inconvenience caused to you. I understand that finger print reader is not working after upgrading to Windows 10.

    This may occur due to outdated or incompatible drivers. Let's try the following methods and check if it helps.

    Method 1: Run the hardware device troubleshooter and check if it helps.

    Follow the below steps:

    • Press Windows key and type troubleshooting in the search bar.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Hardware and Devices.
    • Follow the on-screen instructions to run the troubleshooter.
    Method 2: Update the finger scanner drivers.

    • Press Windows key + X and click on
      Device manager.
    • Expand Human Interface Devices.
    • Right click on your finger scanner device.
    • Click on Update Driver Software
      and follow the onscreen instructions.
    Hope this helps you. Keep us posted with the status of the issue to assist you further.

    Thank you.
     
    Arul_D, May 5, 2020
    #3
  4. Mike#4229 Win User

    finger print not working

    finger print scanner

    finger print scanner on my hp laptop stopped working after 2019-08 update to 1903 KB4512508. suggestions please.
     
    Mike#4229, May 5, 2020
    #4
Thema:

finger print not working

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