Windows 10: finger print scanner

Discus and support finger print scanner in Windows 10 Drivers and Hardware to solve the problem; finger print scanner on my hp laptop stopped working after 2019-08 update to 1903 KB4512508. suggestions please.... Discussion in 'Windows 10 Drivers and Hardware' started by Mike#4229, Aug 22, 2019.

  1. MIKE#4229
    Mike#4229 Win User

    finger print scanner


    finger print scanner on my hp laptop stopped working after 2019-08 update to 1903 KB4512508. suggestions please.

    :)
     
    Mike#4229, Aug 22, 2019
    #1
  2. AZARUDDIN SYED
    Azaruddin Syed Win User

    Windows Hello - Finger Print scanner

    Hi Nalintha,

    Thank you for posting in Microsoft Community.

    Sorry for the inconvenience caused to you. I understand that finger scanner is not working after upgrading to Windows 10.

    This may occur due to outdated or incompatible drivers. Let's try the following methods and check if it helps.

    Method 1: Run the hardware device troubleshooter and check if it helps.

    Follow the below steps:

    • Press Windows key and type troubleshooting in the search bar.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Hardware and Devices.
    • Follow the on-screen instructions to run the troubleshooter.

    Method 2: Update the finger scanner drivers.

    • Press Windows key + X and click on
      Device manager.
    • Expand Human Interface Devices.
    • Right click on your finger scanner device.
    • Click on Update Driver Software
      and follow the onscreen instructions.
    Hope this helps you. Keep us posted with the status of the issue to assist you further.

    Thank you.
     
    Azaruddin Syed, Aug 22, 2019
    #2
  3. ADAMREYNOLDS1785
    AdamReynolds1785 Win User
    Will finger print scanner work on Windows 10?

    Original Title: Windows 10 - Hardware

    I have a HP Pavilion dv6 with finger print scanner, primarily used for Windows login, will the finger print scanner still work after upgrading to Windows 10?

    Extra Info: Software installed is HP SimplePass, powered by AuthenTec.
     
    AdamReynolds1785, Aug 22, 2019
    #3
  4. TIMOTHYSHEPPARD1
    timothysheppard1 Win User

    finger print scanner

    where is the finger print scanner on my hp envy

    new to this where is the finger print scanner on hp envy
     
    timothysheppard1, Aug 22, 2019
    #4
Thema:

finger print scanner

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