Windows 10: Finger sensor error

Discus and support Finger sensor error in Windows 10 Drivers and Hardware to solve the problem; I would like to ask why my computer has turned on the finger touch screen mode but the finger sensor is not available? I have many times but still... Discussion in 'Windows 10 Drivers and Hardware' started by Julie_Art, Jul 11, 2020.

  1. JULIE_ART
    Julie_Art Win User

    Finger sensor error


    I would like to ask why my computer has turned on the finger touch screen mode but the finger sensor is not available? I have many times but still failed.

    I am Vietnamese so I use Google translate.

    :)
     
    Julie_Art, Jul 11, 2020
    #1
  2. BILLION DEBBARMA
    Billion Debbarma Win User

    validity finger print sensor doesn't work

    Hi Firos,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    I understand the inconvenience that you are experiencing. I will definitely assist you.

    This issue could occur due to the Sensor driver is outdated. Let’s try simple troubleshooting steps and check if it helps in resolving the issue.


    • Press Windows key + R and type
      devmgmt.msc       and hit the Enter.

    • Go into Device Manager and click on Biometric device
      to expand.
    • Right click on Validity Sensors and click on update the sensor driver.
    If the issue still persist I suggest you to go to the computer manufacturer and download the latest updated sensor driver and install the same. Visit the below link

    http://support.hp.com/us-en/product...ebook-PC-series/1842153/model/1842154/drivers

    Note: Code 31 error usually displayed due to updated device driver is not installed on the computer.

    Hope this helps. Post us with the status we will be glad to help you.
     
    Billion Debbarma, Jul 11, 2020
    #2
  3. AIK HANTAN
    Aik HanTan Win User
    Finger Print sensor not working

    What is the GUID for the finger print sensor?
     
    Aik HanTan, Jul 11, 2020
    #3
  4. AIK HANTAN
    Aik HanTan Win User

    Finger sensor error

    Finger Print sensor not working

    Recently my finger print sensor not working. I check the device manager and there is the error code i pasted below.

    This device cannot start. (Code 10)

    {Operation Failed}
    The requested operation was unsuccessful.

    How to solve this problem?
     
    Aik HanTan, Jul 11, 2020
    #4
Thema:

Finger sensor error

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