Windows 10: Fingerprint Error

Discus and support Fingerprint Error in AntiVirus, Firewalls and System Security to solve the problem; Hello, I have a problem with the fingerprint sign-in. I have always been signed in with my fingerprint and due to this, I forgot my PIN code which is... Discussion in 'AntiVirus, Firewalls and System Security' started by Tofig.B, Jun 2, 2019.

  1. Tofig.B Win User

    Fingerprint Error


    Hello,


    I have a problem with the fingerprint sign-in. I have always been signed in with my fingerprint and due to this, I forgot my PIN code which is required for the moment while I am signing in. I would like you to help me to restore my sign in option in order to get into my windows 10. I do not remember my password and PIN code and windows does not open with the fingerprint.

    :)
     
    Tofig.B, Jun 2, 2019
    #1

  2. fingerprint swipe quit working.

    Hi,

    Thank you for your interest in Windows 10.

    I suggest you to follow the methods below and check if it fixes the issue.

    Method 1: Run Hardware and Devices Troubleshooter

    Follow these steps to run Hardware and Devices troubleshooter:

    • Press Windows key + W and type troubleshooting.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click Hardware and Devices.
    • Follow the on-screen instruction to run the troubleshooter.
    Method 2: Uninstall and reinstall the driver

    I suggest you to try uninstall the fingerprint
    drivers check if it works for you.

    Follow the steps to uninstall the Fingerprint
    drivers:

    • Press Windows Key + X key and click Device Manager.
    • Right-click on the Fingerprint device listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Restart the computer after its uninstalled.
    Try to access the device manufacturer's website and download and install the latest chipset and Fingerprint
    drivers.

    Method 3

    If issue still persists, I suggest you to uninstall and reinstall the Fingerprint
    drivers in Compatibility mode and check if it works:

    Follow the steps to uninstall the Fingerprint
    driver:

    • Press Windows Key + X key.
    • Click on Device Manager.
    • Right-click on the Fingerprint device listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Restart the computer after its uninstalled.
    Now download the drivers the manufacturer website and install it in Windows 8.1 compatibility mode. Follow the steps provided below to install the drivers in compatibility mode:

    • Right-click on the driver setup file and click on ‘properties’.
    • Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select Windows 8.1 operating system from the drop down.
    • Click on ‘Apply’ and click ‘OK’ and run the file to install it.
    Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.
     
    Mann_Manohar, Jun 2, 2019
    #2
  3. Log in using fingerprint

    Hi Dinuka,

    For us to properly isolate the issue with your fingerprint login, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you getting any error messages? If yes, what is the exact error message?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you update your device drivers. To do this, you may follow the steps in this
    article to resolve it.

    We look forward to your response.
     
    Michael Gall, Jun 2, 2019
    #3
  4. Fingerprint Error

    Windows Hello Fingerprint Setup not working

    Hi,

    As per the description, I understand that the fingerprint feature does not work on Window10. We will assist you to resolve the issue.

    As an initial troubleshooting step, I suggest you to uninstall and reinstall the finger print driver and check if that helps to resolve the issue.

    Please follow the below steps.


    • Delete the fingerprints you already registered.

    • Press Windows Key + R Key.

    • Then type “devmgmt.msc” and press
      Enter.

    • Uninstall the current driver
      the current diver under "Biometric devices".

    • You maybe have to click the "discover new hardware" symbol in the device manager.
    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Jun 2, 2019
    #4
Thema:

Fingerprint Error

Loading...
  1. Fingerprint Error - Similar Threads - Fingerprint Error

  2. fingerprint sensor

    in AntiVirus, Firewalls and System Security
    fingerprint sensor: good day, hello i want to ask, most of new laptop now has fingerprint sensor but it only function to login using windows hello. can i use the fingerprint sensor to something more like to keep password or to lock folder ? if it can how to use it?...
  3. windows Hello fingerprint sign in

    in Windows Hello & Lockscreen
    windows Hello fingerprint sign in: I registered all my fingerprints in windows Hello but I cant use them to sign in. Windows Hello is responding with "fingerprint already registered with another account"...
  4. Does Windows 10 allow fingerprint readers to be used with other software (i.e., Quicken,...

    in AntiVirus, Firewalls and System Security
    Does Windows 10 allow fingerprint readers to be used with other software (i.e., Quicken,...: I have been searching forever for an answer and getting really frustrated. When I had Windows 7 Pro, I had a DigitalPersona scanner with its own software. Whenever I had an application or webpage that required a password, I could use the scanner to enter the password...
  5. I cannot use my fingerprint sign in option

    in Windows Hello & Lockscreen
    I cannot use my fingerprint sign in option: I was able to use my fingerprint sign in option up until three days ago. It says that face and fingerprint recognition is not available on this device....
  6. Fingerprint not starting up a machine

    in Windows 10 Installation and Upgrade
    Fingerprint not starting up a machine: Previously registered fingerprints, registered in Windows 7, can both startup the machine and login to Windows 10. Newly registered fingerprint, registered in Windows 10, can only login to the Windows account. It cannot startup the machine The machine is a Lenovo...
  7. Lenovo X380 Fingerprint reader showing "disconnected": any fixes?

    in Windows 10 Drivers and Hardware
    Lenovo X380 Fingerprint reader showing "disconnected": any fixes?: Here's my situation. I've got a Lenovo X380 Yoga with a built-in fingerprint reader. After recent Windows updates, the fingerprint reader disappeared. After digging into DevMgr, I find that this Biometric device is only viewable when I click the "Show hidden devices" option,...
  8. My fingerprint reader does not work with Hello.

    in Windows Hello & Lockscreen
    My fingerprint reader does not work with Hello.: Hello. I have a Lenovo ThinkPad W530 with a fingerprint reader on Windows 10 Pro (Upgraded from 7). In Settings>Accounts>Sign-in options, it says Windows Hello isn't available on my PC. Other people have the reader working with Windows Hello but not me. I tried installing the...
  9. Fingerprint reader problem.

    in Windows 10 Drivers and Hardware
    Fingerprint reader problem.: Biometrics is not showing up in the device manager dialog box. Need to know how to get it back. I am running on Windows 10 Enterprise, version 10.0.17763 build 17763. So my fingerprint reader will not work. I have tried erverthing since a lot of people have had the same...
  10. Error while registering fingerprint | Windows 10 | (Error: Sorry, something went wrong....

    in Windows Hello & Lockscreen
    Error while registering fingerprint | Windows 10 | (Error: Sorry, something went wrong....: Hello Laptop : HP EliteBook 840 G2 Operating System: Windows 10. Error: Sorry, something went wrong. close windows hello, and then try going through the step again. The error shows up while registering fingerprint. Let me mention this that it was working fine with my...