Windows 10: Fingerprint issue in Lenovo flex 5

Hi,


I have exactly the same issue as below:


https://answers.microsoft.com/en-us...-working/cb861008-79f4-4870-9f3c-94bca0206c0a


I have tried all the solutions mentioned in the post.


The fingerprint option is not visible to Add or remove .


PFA




:)

 

Windows Hello and Fingerprint scanner not working on Lenovo Flex 5

Hi,

I noticed today that my Fingerprint scanner was not working to log into my Lenovo Flex 5-1570. After logging in with my pin, I go to the fingerprint sign in curious if anything was different. When I got there, I saw that Windows Hello was "not available
on this device", which is weird since it was available yesterday?

I have tried deleting the fingerprint scanner driver using device manager, downloaded the driver from Lenovo, reinstalled the driver, and restarted the computer. No change. I found on an old Lenovo support forum to make sure that my BIOS and chipset drivers
were up to date. Dowloaded the latest drivers from Lenovo, installed, and restarted. Again, no change. I called Lenovo support, who told me it was "a Microsoft problem". As far as I can tell it is my synaptics WBDI driver that displays error code 10 - device
cannot be started (shown below).

Anyone have an idea of how to fix this? Thanks!

 

Win 10 , Lenovo E580 ThinkPad, Fingerprint has stopped working, can not set new

Let's try Uninstall the Fingerprint Manager and Re-enroll the Fingerprints.

To uninstall the Lenovo Fingerprint Manager Pro or Lenovo Fingerprint Manager, and then re-enroll your fingerprints. Follow the steps below:

Step 1. Open the Control Panel and find Programs.

Step 2. Click Uninstall a program under the Programs.

Step 3. Find Lenovo Fingerprint Manager Pro or Lenovo Fingerprint Manager in the program list, and then right click it to uninstall it.

Install Synaptics Fingerprint Driver for Windows 10 (64-bit) - ThinkPad E480, E580 from official Lenovo support site:

https://support.lenovo.com/us/en/downloads/DS50...

Restart your device and follow this steps to configure your fingerprint:

Step 1. Click the Start button to open the Settings.

Step 2. Select Accounts in the Settings.

Step 3. Choose "Sign-in options" on the left. Scroll to Windows Hello and click Set Up in the Fingerprint section.

Step 4. Click Get started in the Windows Hello setup.

Step 5. Enter your PIN.

Step 6. Put one of your fingers on the fingerprint reader to scan it.

Step 7. Choose Add Another if you want to repeat the process with another finger, or you can choose to close the program.

Let me know how was.

 

Laptop for general use - ASUS UX430UA or Lenovo Flex 5?

Looking to get a new laptop in the coming days/weeks. This will be a general use laptop and I don't plan to play games on it. Price range is around $700-800. Looking for build quality, an SSD, good battery life and some upgradability (battery replacement and SSD upgrades). I know you can't expect a top of the line laptop for this price but I'm trying to balance these aspects as best as possible.

So far I have found the Lenovo Flex 5 14" 81C9000DUS in this price range:
https://www.newegg.com/Product/Prod...79&cm_re=lenovo_flex_5-_-34-850-079-_-Product

And the ASUS Zenbook UX430UA 14" with the following specs:

• 2.7 GHz Intel Core i7-7500U Dual-Core
• 8GB DDR4 RAM | 256GB M.2 SSD
• 14" 1920 x 1080 Anti-Glare Display
• Built-In Fingerprint Reader
• Integrated Intel HD Graphics 620
• SD/MMC Media Card Reader
• 802.11ac Dual-Band Wi-Fi | Bluetooth 4.1
• USB Type-C | USB 3.0 | Micro HDMI
• ASUS Nano Bezel Design
• Windows 10 Home (64-Bit)

After some searching I can find these two for $750 and about $800 respectively. Does anyone have any input on which of these would be a better choice?

Or if you have any other model/brand suggestions I'd be happy to hear them.

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