Windows 10: fingerprint issues...help anyone pls

Discus and support fingerprint issues...help anyone pls in Windows 10 Drivers and Hardware to solve the problem; my laptop fingerprint is not working dont know why... Discussion in 'Windows 10 Drivers and Hardware' started by nelsonvieira1, Mar 5, 2021.

  1. fingerprint issues...help anyone pls


    my laptop fingerprint is not working dont know why

    :)
     
    nelsonvieira1, Mar 5, 2021
    #1
  2. cryadis23 Win User

    pls help with audio and graphics issues - latency issue?


    sorry, please also find task manager screenshots. couldnt capture the whole list (there are so many processes running!) so i caught what i could, ordered by cpu and memory usage. thanks!


    fingerprint issues...help anyone pls [​IMG]

    fingerprint issues...help anyone pls [​IMG]
     
    cryadis23, Mar 5, 2021
    #2
  3. Batmann Win User
    Fingerprint issue/Power Management

    already tried the credentials service one, not of any help. I guess the only fix is from the power management tab

    1. Press Windows Key + X and choose Device Manager from the list

    2. When Device Manager opens, locate your fingerprint reader. It should be located in Biometric Devices section.

    3.Right click your fingerprint reader and choose Properties

    4. Navigate to Power Management tab and uncheck Allow the computer to turn off this device to save power.

    5. Click OK to save changes.


    I want to follow this step but I cannot find the power management tab.
     
    Batmann, Mar 5, 2021
    #3
  4. Nikhar_K Win User

    fingerprint issues...help anyone pls

    Windows Hello Fingerprint issue

    Hi Rajesh,



    Thank you for writing to Microsoft Community Forums.



    We understand that you are unable to use Windows Hello Fingerprint to sign in to Windows. It would be great if you can reply with the details requested below:



    • When you say, “I am not getting the option to log-in into windows using fingerprint.” What login options do you see on the login screen?
    • What happens when you try to use the Windows Hello Fingerprint scanner to login to Windows?
    • Were you able to use the Windows Hello Fingerprint to login to Windows earlier?


    Ideally, on the login screen, you will see Sign-in options that allows you to use different sign-in methods to login to Windows.



    As you have mentioned that you are able to use the Fingerprint scanner on websites, I would suggest you to refer the steps mentioned below and see if that helps:



    1. On the login screen, click on Sign-in options.
    2. Click on the Fingerprint icon, scan the Fingerprint, and see if you are able to sign in.


    Refer the screenshot below:




    fingerprint issues...help anyone pls fc087693-5104-47d8-960f-4d6097885918?upload=true.jpg




    If the issue persists, try removing the Fingerprint and add it again. Refer the steps mentioned below:



    1. Press Windows key + I, to open
      Settings
      .
    2. Click on Accounts and click on
      Sign-in options
      on the left pane.
    3. Now, click on Windows Hello Fingerprint and click on
      Remove.
    4. Follow the on-screen instructions to remove the Fingerprint.
    5. Once done, click on Set up and follow the on-screen instructions to add the Fingerprint.


    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 5, 2021
    #4
Thema:

fingerprint issues...help anyone pls

Loading...
  1. fingerprint issues...help anyone pls - Similar Threads - fingerprint issues help

  2. guys pls how can i fix this if anyone knows pls help

    in Windows 10 Ask Insider
    guys pls how can i fix this if anyone knows pls help: [ATTACH] submitted by /u/mohammed-atem [link] [comments] https://www.reddit.com/r/Windows10/comments/kspmjc/guys_pls_how_can_i_fix_this_if_anyone_knows_pls/
  3. Pls Help

    in Windows 10 BSOD Crashes and Debugging
    Pls Help: Hello, I am experiencing some issue in my laptop like it has started randomly lagging in between and the apps running get stuck on not responding some times they resume else the laptop hangs for a while and a blue screen appears say the 'Your Pc has ran into some problem and...
  4. Pls help

    in Windows 10 Ask Insider
    Pls help: I Just bought a new monitor (Acer Nitro VG252Q 240 hz) and I'm really happy about it but i have a problem , everytime i exit from a game using the windows key my monitor just turns black for 5 seconds and it is really annoying , i would really appreciate if you could help me,...
  5. Can anyone pls answer this..

    in Windows 10 Gaming
    Can anyone pls answer this..: https://answers.microsoft.com/en-us/windows/forum/games_windows_10/will-i-be-still-be-able-to-connect-to-the-internet/e2c5f9a9-67f8-48d7-8e7d-2204a7e2b032?tm=1599130432539...
  6. Help pls

    in Windows 10 Ask Insider
    Help pls: My Start Menu seems to take wuite a bit to open after I hit the Start Menu Button, also the animation seems a bit laggy Side Question: Should I install Windows 10 2004? submitted by /u/YizRael [link] [comments] https://www.reddit.com/r/Windows10/comments/hy6tc8/help_pls/
  7. Pls help. An issue with Windows Defender

    in Windows 10 Ask Insider
    Pls help. An issue with Windows Defender: [ATTACH] submitted by /u/Takeru_IJ [link] [comments] https://www.reddit.com/r/Windows10/comments/hckemp/pls_help_an_issue_with_windows_defender/
  8. Pls help

    in Windows 10 Ask Insider
    Pls help: I have a lenovo think pad that I use for work but when ever I try to start it, it says it's going into automatic repair mode but it just ends up at an error that says 'your pc ran into a problem and we need to restart,' only to repeat this when I try start up again :( Anyone...
  9. pls help

    in Windows 10 Ask Insider
    pls help: All my saved videos on my pc is in color blind mode and i have no idea how to fix it. its only the videos that are in color blind all my other stuff is fine. ive checked windows settings and nvidia settings but i cant find any solution. submitted by /u/Kneegrowhunter873...
  10. help pls

    in Windows 10 Ask Insider
    help pls: i accidentally downloaded windows 10 on my hdd and want to put in on my ssd. How should i go about this? should i factory reset my pc? would doing this delete windows 10 so that i can re download it onto my ssd? submitted by /u/StonerSloth125 [link] [comments]...