Windows 10: Fingerprint reader not working on Windows 11: "This option is currently unavailable"

How do I reactivate my finger print reader, that suddenly disappearedLenovo T14

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Fingerprint reader not working on Windows 11: "This option is currently unavailable"

I recently got a MI NOTEBOOK ULTRA with Windows 11 preloaded. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. The option to add a finger or remove the fingerprint are greyed out and not clickable.

 

Fingerprint reader not working on Windows 11: "This option is currently unavailable"

I have an HP Envy x360 Convertible 15-dr0xxx which was on Windows 10 when I bought it. When the official "you can now upgrade to Windows 11" came around, I did that - and my fingerprint reader Synaptics WBDI SGX worked just fine.

Until, one day, it did not. I have had this issue before. After pretty much every Windows update there was a yellow triangle in the device manager. Simple solution: disable device, enable again, and it worked. This time, not so much. First of all, there is no yellow triangle, the device supposedly works as intended.

The issue I have seems to be with the fingerprint setup in Windows Hello: when I go into the sign-in options in the settings and try to set up the fingerprint, it circles the drain for a bit, then something looking like the reader scanning the fingerprint flashes up for a split second, and then it says "Sorry, something went wrong. Close Window Hello, and then try going through the setup again." Which of course just gets me the same result.

Anybody any ideas?

 

Fingerprint reader not working on Windows 11: "This option is currently unavailable"

I have tried every single solution on the Internet and YouTube....and have come to the conclusion that the driver for the Synaptics fingerprint scanner...installed on my on my Lenovo Yoga Ideapad...ISN'T compatible with the Windows 11 update. Somebody needs to fix this! I didn't pay extra money...to have a fingerprint reader...only to have it become obsolete...because I upgated to Windows 11