Windows 10: fingerprint reader

Discus and support fingerprint reader in Windows 10 Drivers and Hardware to solve the problem; I have had my yoga C940 for about two weeks and my fingerprint reader has been working fine. then all of a sudden it stops working so I delete it to... Discussion in 'Windows 10 Drivers and Hardware' started by kels.., Sep 21, 2020.

  1. kels.. Win User

    fingerprint reader


    I have had my yoga C940 for about two weeks and my fingerprint reader has been working fine. then all of a sudden it stops working so I delete it to add another an this happens. I'm totally upset because this is one of the main reasons I purchased his laptop. the windows 10 website says compatiable what should I do ? fingerprint reader fac94aa0-8a5e-4ee7-8147-3d2891dcc519?upload=true.png

    :)
     
    kels.., Sep 21, 2020
    #1

  2. Fingerprint Reader not working on Windows 10

    Hi Kayleigh,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    As you are facing issues with accessing Fingerprint reader on Windows 10, do let us know the following to assist you better:

    • What is the make and model of your device?
    • What is the device status in Device Manager along with exclamatory mark?

    I suggest you to try few of the below troubleshooting steps and check if it helps.

    Method 1: Run Hardware troubleshooter as it will help in resolving the issues with hardware and resolve any simple issues found.

    • Press Windows key from the keyboard, click on
      Control Panel.
    • In the Control Panel window, select Category and then select
      Large icons.
    • Click on Troubleshooting, click on
      view all option on the upper left corner.
    • Select the Hardware and Device
      options from the list.
    • Click Next and follow the on-screen instructions.

    Method 2: I suggest you to update the drivers for Fingerprint Reader in Device Manager:

    Steps:

    • Right click on Windows key from the desktop and click on
      Device Manager.
    • Expand Human Interface Devices, right click on the
      Fingerprint driver and select Update Driver Software
    • Check if you are able to access the device.

    Hope it helps. Reply to the post with the required information and updated status of this issue for further assistance.
     
    Deepika Gowda, Sep 21, 2020
    #2
  3. Julie Ram Win User
    Fingerprint readers don't work

    Hi,

    Windows seems to treat the P5100 as a swipe sensor and not a touch one. Let's get your device connected, to do that, try following the steps below and see how it goes:

    • Disconnect your fingerprint reader.
    • Uninstall both drivers.
    • Restart.
    • Then connect any of the drivers.

    As mentioned above, the drivers are detected by the system and everything should run smoothly. If you still experience the issue after performing the steps, we advise you to contact your device manufacturer for configuration.
     
    Julie Ram, Sep 21, 2020
    #3
  4. fingerprint reader

    windows 10 doesn't recognized internal fingerprint reader

    Hi,

    Welcome and thank you for posting your query in Microsoft Community.

    We regret the inconvenience caused to you

    I will certainly help you.

    I suggest you to uninstall fingerprint reader software from the computer and reinstall it in compatibility mode and check. Follow the below steps

    Step1: Uninstall fingerprint reader software.


      • Press Windows key + X on the keyboard.

      • Click on Control Panel

      • Go to Programs and Features

      • Right click your fingerprint reader software from the list and tap or click
        Uninstall.

      • Reboot your machine

    Step 2: If you have executable file of the corresponding driver, I suggest you to install the downloaded driver file in compatible mode. Follow the steps:


    • Right click on the driver, and click on Properties.

    • Go to the Compatibility tab.

    • Check the box for Run this program in compatibility mode for:

    • Select the version of Windows in the list of Operating systems.

    • Click OK.

    • Double-click the driver file to install the driver and follow the onscreen instructions.

    • Reboot your computer.

    Also, refer:

    Make older programs compatible with this version of Windows

    http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows

    Applies to Windows 10 as well.

    How to: Install and Update drivers in Windows 10

    How to: Install and Update Hardware Drivers in Windows 10

    Let us know if you have any further query on Windows we are glad to assist you.
     
    Abdul_Malik, Sep 21, 2020
    #4
Thema:

fingerprint reader

Loading...
  1. fingerprint reader - Similar Threads - fingerprint reader

  2. Fingerprint reader on HP laptop not working

    in Windows Hello & Lockscreen
    Fingerprint reader on HP laptop not working: So I opened my laptop and the fingerprint reader doesn't work.I went to settings and removed it and set it up again and when I place my finger it doesn't do anything....
  3. Repair fingerprint reader

    in Windows Hello & Lockscreen
    Repair fingerprint reader: The last Windows update of September 2020 disabled my fingerprint reader on my Spectre. Has MS produced a patch since MS broke it? https://answers.microsoft.com/en-us/windows/forum/all/repair-fingerprint-reader/62eab521-b2b5-4cad-8968-4d5d968be3c2
  4. My fingerprint reader is not compatible with windows hello

    in Windows 10 Drivers and Hardware
    My fingerprint reader is not compatible with windows hello: I just bought this laptop, Amd Athlon Silver and it has a fingerprint reader but its saying that its not compatible with windows hello. I have tried doing alot of things but none of them worked....
  5. Fingerprint Reader not working in Lenovo

    in Windows 10 Drivers and Hardware
    Fingerprint Reader not working in Lenovo: Here are all the images [ATTACH] [ATTACH] [ATTACH] https://answers.microsoft.com/en-us/windows/forum/all/fingerprint-reader-not-working-in-lenovo/d7a4d76a-6e8b-474e-a3e1-ce9b09c93c18
  6. HP 440 G2 - fingerprint reader stopped reading/detecting fingerprint after window 10 pro...

    in Windows 10 Installation and Upgrade
    HP 440 G2 - fingerprint reader stopped reading/detecting fingerprint after window 10 pro...: Hi, I got my windows updates for Win 10 pro Version 2004 and today allowed the install of drivers pending to be installed. After allowing the restart required to complete the install, the fingerprint reader is not working any more. The sensor detects touch/swipe at the...
  7. Windows does not pick up Fingerprint reader

    in Windows Hello & Lockscreen
    Windows does not pick up Fingerprint reader: Split from this thread. When the last update of wdows 10 took place in my laptor since then the windows hello fingerprint cannot sence my fingerprint device....
  8. Fingerprint reader is sometimes unresponsive in Windows 10, version 2004

    in Windows Hello & Lockscreen
    Fingerprint reader is sometimes unresponsive in Windows 10, version 2004: Since installing Windows 10, version 2004, the fingerprint reader will sometimes be unresponsive after starting or restarting the device, or after resuming from sleep....
  9. fingerprinter reader

    in Windows 10 Drivers and Hardware
    fingerprinter reader: hola, tengo un portatil lenovo, venia con windows 7, compre windows 10 pro, pero mi fingerprinter reader no funciona, en windows hello ni en otras aplicaciones, en administrador de de dispositivos lo trate de actualizar diver y me dice que no encontro diver en linea y que...
  10. Fingerprint reader/Windows Hello unavailable

    in Windows Hello & Lockscreen
    Fingerprint reader/Windows Hello unavailable: I am using Windows 10 on a Dell laptop. Yesterday, the fingerprint reader on my laptop stopped working, forcing me to sign in with my password. I tried disabling and re-enabling the fingerprint option, but it didn't help. I went online and found something that said I need to...