Windows 10: Fingerprint scanner doesn't work after Windows 10 Cumulative Update Version 21H2 KB5005565

Discus and support Fingerprint scanner doesn't work after Windows 10 Cumulative Update Version 21H2 KB5005565 in Windows 10 Drivers and Hardware to solve the problem; Hello!Fingerprint scanner on my Huawei Matebook X Pro 2018 stopped working after I installed Windows 10 Cumulative Update Version 21H2 KB5005565. It... Discussion in 'Windows 10 Drivers and Hardware' started by Denis_ch, Sep 14, 2021.

  1. Denis_ch Win User

    Fingerprint scanner doesn't work after Windows 10 Cumulative Update Version 21H2 KB5005565


    Hello!Fingerprint scanner on my Huawei Matebook X Pro 2018 stopped working after I installed Windows 10 Cumulative Update Version 21H2 KB5005565. It shows in device manager, and on the startup I see Windows Hello asking me to put a finger on a scanner, however it fails to recognize my fingerprint. I have the latest driver installed and the scanner started working again after I uninstalled the windows update.Is there a way to make the scanner working with the latest windows updates?Regards,Denis.

    :)
     
    Denis_ch, Sep 14, 2021
    #1

  2. Scanner doesn´t work anymore after last Windows 10 update

    As many people on the internet already are discussing, their scanner doesn´t work anymore after the last Windows update. But there seem to be no solution.

    My Scanner starts making noises, as usual, and then i get error messages: "Communication with the scanner is not possible"
    or this

    Fingerprint scanner doesn't work after Windows 10 Cumulative Update Version 21H2 KB5005565 [​IMG]


    Is there a workaround for that?
     
    tronrontron, Sep 14, 2021
    #2
  3. bobkn Win User
    Scanner doesn´t work anymore after last Windows 10 update

    I dunno.

    Re-install the TWAIN drivers? (They are not included in Windows.)

    You might get a better answer if you gave the make and model of the scanner.
     
    bobkn, Sep 14, 2021
    #3
  4. dalchina Win User

    Fingerprint scanner doesn't work after Windows 10 Cumulative Update Version 21H2 KB5005565

    Scanner doesn´t work anymore after last Windows 10 update

    - and what was the last Windows update for you?

    People don't all run the same build as you, nor do they necessarily get the same update... thanks!

    Have you tried reinstalling the driver - and checked reports on compatibility of that particular scanner?
    You may be better using the manufacturer's forum for the scanner.
     
    dalchina, Sep 14, 2021
    #4
Thema:

Fingerprint scanner doesn't work after Windows 10 Cumulative Update Version 21H2 KB5005565

Loading...
  1. Fingerprint scanner doesn't work after Windows 10 Cumulative Update Version 21H2 KB5005565 - Similar Threads - Fingerprint scanner doesn't

  2. Windows 10 Cumulative Update Version 21H2 KB5005565

    in Windows 10 Installation and Upgrade
    Windows 10 Cumulative Update Version 21H2 KB5005565: Why is my Dell Inspiron 17 laptop extremely slow after installing Windows 10 Cumulative Update Version 21H2 KB5005565? I've seen where others are having problems with printers and other stuff. I saw one tech recommend waiting for a week or more before installing. I'm...
  3. Windows Hello Fingerprint Scanner doesn't work Not Compatible

    in Windows Hello & Lockscreen
    Windows Hello Fingerprint Scanner doesn't work Not Compatible: Greetings,I am using a HP Envy M6 - 1213tx Purchased in 2013.Recently I have done a SSD upgrade, and I did a fresh Windows install.Since then, I am unable to use the fingerprint scanner.It says, "We couldn't find a fingerprint scanner compatible with Windows Hello...
  4. Fingerprint scanner not working

    in Windows Hello & Lockscreen
    Fingerprint scanner not working: Sir I have a Windows 10 HP laptop, on which I had been using the fingerprint scanner as a sign-in option. But since a few days, my device is showing that it cannot find a fingerprint scanner compatible with Windows Hello Fingerprint. Please suggest me what i should do....
  5. fingerprint scanner not working.

    in Windows 10 Drivers and Hardware
    fingerprint scanner not working.: Hello all. I recently had an issue after an update. My fingerprint scanner was not showing. I did my research and was preparing myself to perform the task and it just started working again. I now have the same issue and my printer is showing not available. When I expand...
  6. fingerprint scanner not working

    in Windows Hello & Lockscreen
    fingerprint scanner not working: Hi, I have a Lenovo laptop and my fingerprint scanner all of a sudden stopped working after updating to windows 10 hello 1909. Ive tried to do windows x + device manager + biometrics + and roll back but the roll back feature is blocked. Im not sure what to do. It says I...
  7. Fingerprint scanner will not work

    in AntiVirus, Firewalls and System Security
    Fingerprint scanner will not work: Hi my name is Camila, I have an HP ENVY x360 Convertable PC and my fingerprint scanner will not work as well as Hello face. I have tried resetting my computer. I have tried the trouble shoot to see if that would work but the fingerprint scanner will not show up on my...
  8. Fingerprint Scanner not Working After Recent Update to Windows

    in Windows Hello & Lockscreen
    Fingerprint Scanner not Working After Recent Update to Windows: I have an HP Envy with a fingerprint scanner, which worked fine until I did a Windows update today. I checked my settings and it says, "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint."...
  9. My fingerprint scanner doesn't work to setup.

    in Windows Hello & Lockscreen
    My fingerprint scanner doesn't work to setup.: My fingerprint sensor is on synaptics 6.0.22.1111 and does not work, when I go to set it up in setting I put my finger on the scanner and right away it says "Sorry something went wrong try closing windows hello and going through the setup process again." Here's what I've...
  10. Fingerprint scanner not working

    in Windows Hello & Lockscreen
    Fingerprint scanner not working: Hello, I have obtained a Toshiba tecra R850, I cannot get the fingerprint scanner to work. It doesn't even show in my logins in windows, also says I cant use the "Hello" feature, can you please assist?...