Windows 10: fingerprint scanner not working.

Discus and support fingerprint scanner not working. in Windows 10 Drivers and Hardware to solve the problem; Hello all. I recently had an issue after an update. My fingerprint scanner was not showing. I did my research and was preparing myself to perform... Discussion in 'Windows 10 Drivers and Hardware' started by AmandaGodwin, Jul 3, 2020.

  1. fingerprint scanner not working.


    Hello all. I recently had an issue after an update. My fingerprint scanner was not showing. I did my research and was preparing myself to perform the task and it just started working again. I now have the same issue and my printer is showing not available.

    When I expand the device mgr and go to the biometrics: Synaptics WBD1-SGX > cannot start code 10


    on events tab:

    DEVICE USB/VID_06CB&PID_0081\89c4b486f64b

    requires further installation

    :)
     
    AmandaGodwin, Jul 3, 2020
    #1

  2. Fingerprint Scanner Not Working

    Hello Gary,



    Thank you for posting on Microsoft Community.

    To resolve this issue try the following steps:




    • Have you updated the driver for the Finger Print scanner? If not, check on the manufacturer’s website (HP).

    • Check if installing the latest driver of the fingerprint scanner allows you to login using a Microsoft Account?


    This issue might occur due to driver incompatibility since upgrading to Windows 10.



    If you have the raw executable file of the corresponding driver for the validity sensor, I would suggest you to install the downloaded driver file in compatible mode with Windows 7 or 8. Refer to the following steps to do so.




    • Right click on the driver, and click on Properties.

    • Go to the Compatibility tab.

    • Check the box for Run this program in compatibility mode for:

    • Select Windows 7 in the list of Operating systems.

    • Click OK.

    • Double-click the driver file to install the driver and follow the onscreen instructions.

    • Reboot your computer.


    Hope the above steps help.



    Thank you.
     
    Mohan Suryanarayan, Jul 3, 2020
    #2
  3. Fingerprint Scanner for x64... Help!!!

    I have tried Microsoft's fingerprint scanner and one by APC (had them at work), neither manufacturer openly supports x64.

    There are no drivers for those. Looked everywhere.

    I was just asking if anyone knew of a model that does dox64, laptop scanners don't count as this is for a desktop.

    I'm just product searching.
     
    thebeephaha, Jul 3, 2020
    #3
  4. fingerprint scanner not working.

    Windows Hello Fingerprint not working

    This is still not working after doing all those steps, please help after the Windows update it stopped working and it says the following : we couldn't find a fingerprint scanner compatible with windows hello fingerprint.

    After taking all the steps you suggested on here it says i have the latest update.
     
    MildredMorales2, Jul 3, 2020
    #4
Thema:

fingerprint scanner not working.

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