Windows 10: fingerprint scanner

Discus and support fingerprint scanner in Windows Hello & Lockscreen to solve the problem; i have a lenovo thinkbook 15-ill. and it has a ELAN wbf FingerPrint scanner and it was working yesterday and now it says your device is having trouble... Discussion in 'Windows Hello & Lockscreen' started by Dudy_15, May 3, 2021 at 3:57 PM.

  1. Dudy_15 Win User

    fingerprint scanner


    i have a lenovo thinkbook 15-ill. and it has a ELAN wbf FingerPrint scanner and it was working yesterday and now it says your device is having trouble recognizing you.please help me.

    :)
     

  2. Fingerprint Scanner Not Working

    Hello Gary,



    Thank you for posting on Microsoft Community.

    To resolve this issue try the following steps:




    • Have you updated the driver for the Finger Print scanner? If not, check on the manufacturer’s website (HP).

    • Check if installing the latest driver of the fingerprint scanner allows you to login using a Microsoft Account?


    This issue might occur due to driver incompatibility since upgrading to Windows 10.



    If you have the raw executable file of the corresponding driver for the validity sensor, I would suggest you to install the downloaded driver file in compatible mode with Windows 7 or 8. Refer to the following steps to do so.




    • Right click on the driver, and click on Properties.

    • Go to the Compatibility tab.

    • Check the box for Run this program in compatibility mode for:

    • Select Windows 7 in the list of Operating systems.

    • Click OK.

    • Double-click the driver file to install the driver and follow the onscreen instructions.

    • Reboot your computer.


    Hope the above steps help.



    Thank you.
     
    Mohan Suryanarayan, May 3, 2021 at 4:49 PM
    #2
  3. Fingerprint Scanner for x64... Help!!!

    I have tried Microsoft's fingerprint scanner and one by APC (had them at work), neither manufacturer openly supports x64.

    There are no drivers for those. Looked everywhere.

    I was just asking if anyone knew of a model that does dox64, laptop scanners don't count as this is for a desktop.

    I'm just product searching.
     
    thebeephaha, May 3, 2021 at 4:49 PM
    #3
  4. fingerprint scanner

    Fingerprint scanner not working

    Sir I have a Windows 10 HP laptop, on which I had been using the fingerprint scanner as a sign-in option. But since a few days, my device is showing that it cannot find a fingerprint scanner compatible with Windows Hello Fingerprint. Please suggest me
    what i should do.
     
    RitwikBiswas, May 3, 2021 at 4:49 PM
    #4
Thema:

fingerprint scanner

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