Windows 10: Fingerprint sensor not detected

Discus and support Fingerprint sensor not detected in Windows Hello & Lockscreen to solve the problem; I've got a hp ProBook and got a fingerprint scanner with it but windows douse not detect it... Discussion in 'Windows Hello & Lockscreen' started by ZainKhalid#, Mar 4, 2021.

  1. Fingerprint sensor not detected


    I've got a hp ProBook and got a fingerprint scanner with it but windows douse not detect it

    :)
     
    ZainKhalid#, Mar 4, 2021
    #1

  2. Windows doesn't recognize my laptop's fingerprint sensor.

    Hello,

    I just bought a used HP elitebook 840 G2 which has a fingerprint sensor, I tried to link it to windows hello but couldn't. Tried to check if my fingerprint sensor drivers are up to date but couldn't even find one so I installed it from the windows website.
    Now that I installed it I still can't find it on my drivers list and windows hello still can't detect a fingerprint sensor on my laptop. Happy holidays and merry christmas to everyone.
     
    YassirEl Hachimi, Mar 4, 2021
    #2
  3. Fingerprint sensor not detected

    I bought an Asus F510QA laptop a couple of days ago and setup went smooth. Last night, the fingerprint sensor suddenly stopped working. I tried to locate the driver in the device manage but there was no section for biometrics. It seems like Windows do
    not recognize that my laptop has the fingerprint capability.
     
    Richael AnneMarinay, Mar 4, 2021
    #3
  4. Leomer L Win User

    Fingerprint sensor not detected

    Fingerprint sensor not detected

    Hi Richael,

    I'm sorry to hear that the Fingerprint sensor is not working properly. My name is Lee, a Windows 10 Independent Advisor.

    Kindly download and install the fingerprint driver using this link from the ASUS website:

    https://dlcdnets.asus.com/pub/ASUS/nb/DriversFo...


    Extract the files and run the executable file. Once done, kindly check the device manager if it can recognize the fingerprint driver.

    Aside from updating the driver, you may want to download and install the latest BIOS and Chipset driver for your computer available at the ASUS website as well, here's the link:

    https://www.asus.com/us/Laptops/F510QA/HelpDesk...
    .

    I hope my suggestion helps just please let me know if you need any further assistance, just reply back and I will respond as quickly as possible. Thank you and have a nice day.

    Sincerely,

    Lee L.

    Independent Advisor
     
    Leomer L, Mar 4, 2021
    #4
Thema:

Fingerprint sensor not detected

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