Windows 10: Fingerprint sensor not working

Discus and support Fingerprint sensor not working in Windows 10 Drivers and Hardware to solve the problem; My laptop aspire A514-52 suddenly stopped working without warning in settings it reads: "something went wrong. Try again later" And in device manager... Discussion in 'Windows 10 Drivers and Hardware' started by AradNezami, May 8, 2021.

  1. Fingerprint sensor not working


    My laptop aspire A514-52 suddenly stopped working without warning in settings it reads: "something went wrong. Try again later" And in device manager it says "device is working properly" I have gone on many forums to try and fix it but so far no luck. Here are the things I've tried to do:Roll back the device driver No previous drivers installedInstall my own drivers "The best drivers for your device are already installed"Run trouble-shooter from control panel could not find "hardware and devices"Disable and enable device from device managerUpdate my device drivers "The

    :)
     
    AradNezami, May 8, 2021
    #1

  2. Fingerprint sensor not working

    I just updated to the newest version of Windows. This current laptop is only 2 weeks old and when I got it, the fingerprint sensor was working just fine. Now, after the update, the fingerprint sensor doesn't work. When I got to settings, it says we couldn't
    find a fingerprint sensor compatible with Windows Hello even though it worked before the update. How would I fix this? I've tried restarting but it doesn't work.
     
    DerrickWang3, May 8, 2021
    #2
  3. Fingerprint reader not working

    Thanks for the response. We need to update the driver associated to fingerprint hardware to help resolve the issue. Follow the steps below:

    • Go to Control Panel --> Device Manager.
    • In the Device Manager, click Biometric Devices and expand the list. The fingerprint sensor is listed as a
      Synaptics FP Sensor, depending on the model of your system.
    • Right click on the device and choose Properties.
    • In the Properties, click “Driver” tab.
    • Click “Update Driver” for searching updated driver package even if the driver is up-to-date.

    Let us know if this works.
     
    Martin Bar, May 8, 2021
    #3
  4. S-and-S Win User

    Fingerprint sensor not working

    fingerprint sensor

    You can use the fingerprint sensor with any program that supports it. For now, as far as I am aware, the fingerprint sensor on a Windows PC is only usable for signing in. I'll be happy to be corrected.

    Let's hope that changes. I can use the fingerprint sensor on my Android phone to sign in to several apps.
     
    S-and-S, May 8, 2021
    #4
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Fingerprint sensor not working

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