Windows 10: Fingerprint sensor stopped working after restart

This happened one day on my HP ENVY Windows 10 home:

I finished quarantined infected files using Malwarebytes, and it told me to restart my system. After I restarted, I had to sign in again, so I touched my finger against the fingerprint sensor. Guess what? NOTHING HAPPENED! I clicked the lock screen and clicked on"Sign-In Options" I DIDN'T SEE FINGERPRINT SIGN IN! So I signed in with my PIN and went to settings and found "Sign-In Options" This is what I saw after I clicked on "Windows Hello Fingerprint:​

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Does anyone have a solution?​

:)

 

Fingerprint sensor disabled by Windows 10 update 1803

I recently installed update 1803 on my HP Windows 10 laptop. The fingerprint sensor stopped working. I don't know if was turned off or disabled or what.

Is there a way I can fix it? I found a thread about it here, but I'm not sure what they they are suggesting.

 

Fingerprint reader not working

Thanks for the response. We need to update the driver associated to fingerprint hardware to help resolve the issue. Follow the steps below:

• Go to Control Panel --> Device Manager.
• In the Device Manager, click Biometric Devices and expand the list. The fingerprint sensor is listed as a
  Synaptics FP Sensor, depending on the model of your system.
• Right click on the device and choose Properties.
• In the Properties, click “Driver” tab.
• Click “Update Driver” for searching updated driver package even if the driver is up-to-date.

Let us know if this works.

 

fingerprint sensor

You can use the fingerprint sensor with any program that supports it. For now, as far as I am aware, the fingerprint sensor on a Windows PC is only usable for signing in. I'll be happy to be corrected.

Let's hope that changes. I can use the fingerprint sensor on my Android phone to sign in to several apps.