Windows 10: Fingers crossed for 1803

Discus and support Fingers crossed for 1803 in Windows 10 Support to solve the problem; 1803 threatened to pounce upon me a couple of weeks ago. I instantly "metered" away the threat. But today, on a whim I let it fly ... and it... Discussion in 'Windows 10 Support' started by margrave55, Jun 2, 2018.

  1. Fingers crossed for 1803

    1803 threatened to pounce upon me a couple of weeks ago. I instantly "metered" away the threat.

    But today, on a whim I let it fly ... and it installed. Well, slap me silly ...

    It threw a few new shortcuts on the desktop and on the quick launch bar.
    No sweat. Just delete.

    But more troubling: It seemed to ruin the latency on my piano software by messing with the external audio interface (a Presonus Audiobox).
    It seems that the "Presonus Universal Control" software had its buffer setting reset to "relaxed".
    I changed it back to "minimum" and it's working again.

    Meanwhile the default/desktop speakers didn't work.
    The 1803 installation changed the default sound.
    Changing it back to the built-in Realtek audio fixed that.

    Sandboxie was broken. I had to install a new version.
    Fortunately it was easy to find others online who had the same problem in 1803, and fixed it with the new version of Sandboxie.

    And AVG antivirus was broken. It wouldn't run. Wouldn't scan. Wouldn't even show a window on screen.
    So I rebooted. Still broken.
    I installed a new version. Still broken.
    I rebooted yet again ... and AVG is finally working again.

    So ... they call this an upgrade? The only new things here are ... the damages it has done.
    Exactly how is that an upgrade?

    margrave55, Jun 2, 2018

  2. Can't scroll with 2 fingers after upgrades to Windows 10

    Hi Dan,

    • What do mean by unable to scroll with 2 fingers?
    • Are you using a mouse with the device?
    • What are the troubleshooting steps that you have already tried?
    Please revert with answers so that we can diagnose and provide steps.
    Vinod Archak, Jun 11, 2018
  3. Touchpad 2 finger scrolling not working.


    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on Windows 10.

    Before we proceed I would like you to answer the following question:

    • Do you receive any error message?
    • Have you enabled two finger scrolling?
    I suggest you to follow the methods below:

    Method 1:

    I suggest you to enable two finger scrolling and check. Please follow the steps below:

    1. Press or tap “Windows key + X”, click on "Control Panel." Navigate to "Mouse," under "Hardware and sound".

    2. Select the "Touchpad" tab in the "Mouse" window. This tab will also list the touchpad manufacturer.

    3. Select "Properties," "Settings," "Advanced".

    4. Click the box next to "Enable scrolling" if this option is available.

    5. Click the arrow to the right of "Scrolling" to open the scrolling list and select two-finger scrolling to access the specific features.

    6. Click to enable for two-finger scrolling feature, then select "Adjust scrolling region" or the similar option, if available.

    7. Drag the scrolling region to cover a larger portion of the touchpad if you want to ensure you can scroll easily.

    8. Click "Ok" to apply any changes and close the options windows. Keep clicking "Ok" until all of the windows with this option are closed.

    9. Restart your computer if prompted. Your scrolling feature should be enabled.

    If the issue persists,

    Method 2:

    I suggest you to uninstall and reinstall the touchpad driver and check.

    Refer the steps below to uninstall device driver:

    • Click Start, type Device Manager in the Start search box and hit ENTER.
    • Locate Keyboard Driver and expand the same.
    • Right-click on touchpad driver and click on Uninstall button to uninstall the driver associated with the device.
    • Restart the computer and check if the issue persists.
    Also, download and install the latest touchpad drivers from the manufacturer website .

    Please refer the article below:

    Support for XPS 15Z L511Z | Drivers & downloads | Dell US

    If driver for Windows 10 is not available then I suggest you
    to install the driver in compatibility mode.

    Follow the steps below to install the drivers in compatibility with Windows 10.

    • Download the driver from the manufacturer’s website.
    • Right-click on the driver setup file and click on ‘Properties’.
    • Click on the ‘Compatibility’ tab and check the box
      ‘Run this program in compatibility mode for’ and select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

    Please get back to us with updated status. We will be happy to assist you further.
    Amrita Bhattacharjee, Jun 11, 2018

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