Windows 10: Firefox Keeps Re-enabling Bing

Discus and support Firefox Keeps Re-enabling Bing in Browsers and Email to solve the problem; Other option to test. Grab a copy of this: Hekasoft Backup & Restore Download Use it to backup your current FF Profile. Then download a copy... Discussion in 'Browsers and Email' started by Cephus404, Jan 8, 2018.

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  1. CALLENDER
    Callender Win User

    Firefox Keeps Re-enabling Bing


    Other option to test. Grab a copy of this:

    Hekasoft Backup & Restore Download

    Use it to backup your current FF Profile.

    Then download a copy of my profile backup - see attached. Unzip to a new folder on your desktop. Run Hekasoft Backup & Restore and restore to my profile (the file you unzipped) and see if you still get the problem.

    Firefox backup.zip
     
    Callender, Jan 8, 2018
    #31
  2. CEPHUS404
    Cephus404 Win User

    I loaded yours, which had several search engines. I deleted them all, reset to Google and then restarted Firefox. It had reset to Bing.
     
    Cephus404, Jan 9, 2018
    #32
  3. CEPHUS404
    Cephus404 Win User
    Cephus404, Jan 9, 2018
    #33
  4. CALLENDER
    Callender Win User

    Firefox Keeps Re-enabling Bing

    What did it do when you launched FF before deleting anything?

    It should have defaulted to Google. So something outside of Firefox would appear to be the cause but you'd still need to do a FF Profile backup and clean install of Firefox as per the earlier post just to be sure.

    Maybe try running this to see if it finds anything:

    Avast Browser Cleanup | Uninstall annoying toolbars

    Also try looking for user.js in Firefox profile and delete if found.
     
    Callender, Jan 9, 2018
    #34
  5. CALLENDER
    Callender Win User
    Callender, Jan 9, 2018
    #35
  6. CEPHUS404
    Cephus404 Win User
    It did default to Google, but it replaced Bing and the second I tried loading any search engines, it defaulted to Bing.
     
    Cephus404, Jan 9, 2018
    #36
  7. CEPHUS404
    Cephus404 Win User
    I ran it, it made changes, then when I rebooted Firefox, Bing was back.
     
    Cephus404, Jan 9, 2018
    #37
  8. JOSEY WALES
    Josey Wales Win User

    Firefox Keeps Re-enabling Bing

    Remove all traces of Firefox from your PC using such a program as Revo Uninstaller. You may have to go into your user app settings ie. Local, Local Low and Roaming. Remove all traces of Mozilla there. Then restart your PC. Install Firefox 57.0.4 with no extensions then go to options and remove every search engine but Google.
     
    Josey Wales, Jan 9, 2018
    #38
  9. CALLENDER
    Callender Win User
    Good call but I reckon it must be down to malware since changing profile didn't help.
     
    Callender, Jan 9, 2018
    #39
  10. JOSEY WALES
    Josey Wales Win User
    Changing a Profile does NOT remove anything from his system.
     
    Josey Wales, Jan 9, 2018
    #40
  11. CEPHUS404
    Cephus404 Win User
    But I've done multiple scans with every scanner I can find and they all come back completely clean.
     
    Cephus404, Jan 9, 2018
    #41
  12. CALLENDER
    Callender Win User
    I believe you - hence ZHP cleaner reported nothing. UVK isn't a dedicated virus scanner but rather a collection of tools and scripts. I'd just like to see the log and look for potentially problem software or running processes.

    Question. Does this only affect Firefox and not other browsers?

    Anything unusual in FF shortcut properties target field?


    Firefox Keeps Re-enabling Bing [​IMG]

    Any idea when the problem started (date) ?
     
    Callender, Jan 9, 2018
    #42
  13. CEPHUS404
    Cephus404 Win User

    Firefox Keeps Re-enabling Bing

    What the heck, did that too. Didn't change a thing.
     
    Cephus404, Jan 10, 2018
    #43
  14. CALLENDER
    Callender Win User
    Hi. Really I need you to attach the text files as some text is truncated in your post.

    Anyway a quick look seems to suggest that this is installed?

    http://www.thewindowsclub.com/lavaso...mpanion-review

    If setings have been configured it will set you homepage to bing as well as search engine if that is what is specified in the program settings.

    Try uninstalling it.
     
    Callender, Jan 10, 2018
    #44
  15. CEPHUS404
    Cephus404 Win User
    I already did.
     
    Cephus404, Jan 10, 2018
    #45
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Firefox Keeps Re-enabling Bing

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