Windows 10: FireFox problems on some banking sites

Discus and support FireFox problems on some banking sites in Browsers and Email to solve the problem; FF Ver85.01b 2 Questions: 1. For some reason some, not all, of my banking accounts (vanguard) will allow me to sign in but when I want to look at... Discussion in 'Browsers and Email' started by meebers, Jan 26, 2021.

  1. meebers Win User

    FireFox problems on some banking sites


    FF Ver85.01b 2 Questions:

    1. For some reason some, not all, of my banking accounts (vanguard) will allow me to sign in but when I want to look at account info, all I get is a blank (grey) page. Refreshing does no good. Will work with MS EDGE on this computer, or FF on another computer, just not this one. Adblock is OFF. Not sure what else to check.

    2. How do I change back to FF "normal" instead of Beta

    Tx

    :)
     
    meebers, Jan 26, 2021
    #1
  2. ck200011 Win User

    Can't view a copy of a cancelled check online banking site using the edge browser.

    I cleared browsing history, caches and cookies. No luck. The online bank site opens a blank screen, but no access to the needed pdf.

    I then went back to Edge settings at the right top corner. Opened settings . Clicked on "open with Internet Explorer". Signed in at the online bank site . Clicked on " view check". A second window opened and I could view the check.
     
    ck200011, Jan 26, 2021
    #2
  3. DaveySC Win User
    Internet Banking Challenge

    Your bank may have coincidentally updated their security policy to require challenge questions with each login. This is pretty common and makes it harder for others to gain access to your account.

    • Just to make sure check out this link for Firefox to make sure your browsers aren't just deleting your cookies automatically.
      Follow the steps except uncheck "Clear history when Firefox closes" or uncheck cookies in the settings dialog.
    • For Internet Explorer open Internet Options (click the little cog at the top right of the window) and make sure that "Delete browsing history on exit" is unchecked.
     
    DaveySC, Jan 26, 2021
    #3
  4. JimBeard1 Win User

    FireFox problems on some banking sites

    Windows 10 & Edge blocking access to banking site

    I am running Windows 10, all current patches/updates applied and I normally use MS Edge as my primary browser, although I do have Chrome and Firefox as well. At the end of last week MS Edge started preventing me from access on line banking through my banks
    secure web site. I can navigate to the site, and get to the log in screen. Once I enter my credentials, EDGE will take a long pause and return a blank white screen. No errors given. After this started occurring I also lost the ability to download transactions
    into my Quicken accounting software for this same bank. This ONLY occurs with the single banking site. No other sites are affected. The security certificate for the site is valid. I have cleared the cache memory and all saved data in EDGE several times. I
    use Norton 360 firewall and have reset it, as well as updated my router. The issue has now spread to my Windows tablet associated to the same Microsoft ID. I can access this site fine from any other computer on my network that is NOT associated to my primary
    MS account. I had synchronize across devices set and fell that what ever issue occurred at my computer spread to the other that way. (All devices have been checked for viruses and malware and none found.) Now I am also being blocked from access this site using
    Chrome or Firefox on the same computer. I verified with the bank the site is not having any issues, and the appear to be only on my user id and associated computers. I am considering resetting Windows but am looking for any direction before taking that drastic
    step.

    Please advise.
     
    JimBeard1, Jan 26, 2021
    #4
Thema:

FireFox problems on some banking sites

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