Windows 10: First blue logo stuck on screen for 30 mins

Hi,

I haven't used this box for a few months and turned it on to find that the first blue Win 10 logo comes on but stops there.
Not sure what version except Pro.

Been 30 minutes now.

What should I do please?

Thanks

- - - Updated - - -

Started it again and it has come on however the email address at the login is no more and I have forgotten the password. I have selected 'Forget Password' and it is on 'Just a Moment' round and round.

:)

 

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It seems there is now way to run w10 on this laptop. W10 just gets stuck at blue logo.

I have managed to install Windows XP but not without my share of misfortune.

Tried looking for a bios upgrade but no dice. This mode isn't even listed under Packard Bell's support website.

Now I know a brand I intend to steer away from...