Windows 10: Fitbit app not updating wrist placement

DanielleWaleik · Feb 26, 2020

I am wondering if you have any different suggestions. I have a fitbit charge 2. I run fitbit on my android phone and on my windows 10 computer. On the windows 10 app if I attempt to change the wrist placement it will default back to the same wrist position I had it before. That is the only thing that does not update. All the other setting and data will update as expected. I however can update it by logging into the fitbit web application change it in the setting there. Then I go back to the app and resync and it will change. I do not have this trouble with my phone app. I have cleared cookies, I have uninstalled and reinstalled the app. Any suggestions?

:)

Sayan_Ghosh · Feb 26, 2020

Fitbit App - Get the app button does nothing

Hello,

Thank you for posting your concern in Microsoft Community and we regret for the inconvenience.

I can understand your concern and will be happy to assist you on the issue.

Are you downloading the App from Windows Store?

Is the issue confined to only Fitbit app?

If the issue is confined with Windows Store, as an initial workaround, I suggest you to try downloading from the link below and check if it helps.

Get Fitbit - Microsoft Store

Write to us with the updated status and the required information for us to be able to assist you further.

Let us know if it helps.

EllenKY · Feb 26, 2020

fitbit app

I have uninstalled the fitbit app and I am trying to re install the app.

When I go to the store, it says I already have it, but can't find it anywhere. Can you delete the app if it is there? I was having a probem with the app and the fitbit help desk suggested that I should delete the app and reinstall.

Help please

Ellen

Moved from: Windows / Windows 10 / Install, upgrade, & activate

Brink · Feb 26, 2020

Tracking fitness goals just got easier with Fitbit skill for Cortana

Today, we are pleased to announce the availability of the Fitbit skill for Cortana. With this new skill for Cortana, from our partners at Fitbit, it is now easier than ever to monitor your health and fitness goals – just by asking Cortana.

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Earlier in May, we announced the public preview of the Cortana Skills Kit, which allows developers to easily create intelligent, personalized experiences for users of Cortana in the US*. Today, we’re pleased to share that the latest skill on Cortana is available, from our partners at Fitbit. With the new Fitbit skill for Cortana, you can easily monitor your health and fitness goals – just by asking Cortana. Users can access the Fitbit skill across devices and platforms, starting with Windows 10, Android and iOS and soon on the Harman Kardon Invoke speaker.

Fitbit is the leading global wearables brand with more than 50M registered users across the world. Fitbit’s health and fitness trackers and software are compatible across Windows 10, Android and iOS platforms, and offers the widest range of easy-to-use, smart and motivational tools that keep users engaged to meet their goals.

With the new Fitbit skill for Cortana, it’s now easier than ever for Fitbit users to monitor their health and fitness goals, sleep, stats and progress. Once you have connected your Fitbit account to Cortana, simply ask Cortana to get the information you need to stay inspired without having to pull up the Fitbit app or website. And because Cortana works across your Windows 10, Android and iOS devices, you can easily do so on the device closest to you.

You can say, “Hey Cortana, Ask Fitbit how am I doing today,” along with several other supported health and fitness prompts to learn about your daily progress. Cortana will not only read out your progress – like active minutes you’ve logged, how you slept last night, or the number of calories you’ve burned for any day within the previous week – but may also show you a short summary with all the handy information. If you’re tracking how you’re performing against your friends, you can say, “Hey Cortana, show me my leaderboard,” and Cortana will provide you with the extra motivation to keep you going. Cortana will also offer words of encouragement to inspire you to meet your goals, with responses that are tailored to the specific time of day. For example, if you inquire about your active minutes in the morning, you might be encouraged with “Today’s the day. Let’s do this.” Or, if you ask about your steps in the evening: “You are so there. I’d high five you if I could.”

Cortana understands natural language and makes it very easy to update Fitbit about your beverage and food intake without having to manually log the information. You can say, “Hey Cortana, Tell Fitbit to log I had an omelet for breakfast,” or “Hey Cortana, Ask Fitbit to log I drank 12 ounces of water,” and Cortana will update your Fitbit account accordingly. Cortana provides you with the convenience of being able to log these activities through voice, helping you maintain a fuller view of your calorie intake – along with the impact on your overall health and fitness stats.

There are many ways Cortana can help you engage with Fitbit. Here are a few you can try:

“Hey Cortana, ask Fitbit how much water I’ve had today”

“Hey Cortana, ask Fitbit how many calories do I have left to eat”

“Hey Cortana, ask Fitbit how many steps do I have left”

“Hey Cortana, ask Fitbit how many workouts I need to do this week”

To find out more, get started with the new Fitbit skill. Simply say “Hey Cortana, Open Fitbit,” and Cortana will ask you to connect your accounts by signing-in with your Fitbit username and password. You can then ask Cortana about your Fitbit activity. Happy stepping!

To learn more and discover the currently available skills, visit: microsoft.com/en-us/windows/cortana/cortana-skills/

*Available in US only. Other markets will be added over time.
Click to expand...

Source: Tracking your fitness goals just got easier with the Fitbit skill for Cortana - Windows Experience Blog

Windows 10: Fitbit app not updating wrist placement

Fitbit app not updating wrist placement

Fitbit app not updating wrist placement

Fitbit app not updating wrist placement

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