Windows 10: Fix: Blank page when loading ECP on Exchange 2013

Discus and support Fix: Blank page when loading ECP on Exchange 2013 in Windows 10 Tutorials to solve the problem; On Exchange 2013 you might encounter a blank page after the login page of the Exchange ECP portal. The Login page will load without issues but when you... Discussion in 'Windows 10 Tutorials' started by Noel, Jan 18, 2019.

  1. Noel New Member

    Fix: Blank page when loading ECP on Exchange 2013


    On Exchange 2013 you might encounter a blank page after the login page of the Exchange ECP portal. The Login page will load without issues but when you login successfully, an empty blank page loads.

    This could be due to the Default Website and Exchange Back End website do not have the same certificate. Sometimes this happens when you either change the certificate or renew it.

    To solve this, open the Internet Information Services (IIS) Manager
    Expand Sites
    Right click on Default Website and click on Edit Bindings

    Fix: Blank page when loading ECP on Exchange 2013 editbindings.png

    From the list click on the https with the port 443 cnad click the edit button and confirm that you have the new cerficate selected and take note of it.

    Right click on Exchange Back End site and click on Edit Bindings

    From the list click on the https with the port 444 and click the edit button. Here make sure that you have the same certificate assigned and click close. In my case the certificate assigned was empty as the certificate was deleted.

    Fix: Blank page when loading ECP on Exchange 2013 certificate.png

    Run IISReset from the command prompt as Admin

    The ECP will now load.

    (2)

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  2. Why OWA showing "Loading"

    I am running MS Exchange 2013. Recently I have been able to open OWA on all browsers until I noticed that I can no longer open OWA in Chrome or Internet Exlporer.

    1. In Chrome it is showing a blank page with a tab tile "Loading", but it will not display anything.
    2. In Internet Explorer it is showing broken messages with "X", it is not displaying properly.
    Recently I been able to open it properly on Internet Explorer and Firefox only (On Chrome, after login, it was showing a blank page with the title of my "Outlook username"). Then I followed this
    post
    and run UpdateCas.ps1 as instructed that is when it began to show "Loading" in Chrome (Number Above). I checked my SSL Certificates as some have suggested, they are set to "Microsoft
    Exchange".

    How do I solve this problem? Any link with possible solutions is appreciated.
     
    NationChirara, Jan 18, 2019
    #2
  3. mbmeadows Win User
    Constant script errors and slow loading pages in 10 internet explorer 11

    I have done the steps listed above. They have not helped and I am still getting constant script errors, along with slow loading pages. Are there any other suggestions?
     
    mbmeadows, Jan 18, 2019
    #3
  4. kgn2001 Win User

    Fix: Blank page when loading ECP on Exchange 2013

    blank web page

    I have Pantech duo (AT&T). My internet connection does not always work. Sometimes just get blank page after it is looks like loading and opening the page. Any suggestion?
     
    kgn2001, Jan 18, 2019
    #4
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Fix: Blank page when loading ECP on Exchange 2013

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