Windows 10: fix for keyboard backspace and delete butons not working properly in windows 10

Please advise a fix for keyboard backspace and delete buttons not working properly in windows 10. I have to use an arrow key and then the backspace key simultaneously for the keyboard to backspace key to work.

:)

 

HP 15-r029wm Notebook PC windows 10 keyboard not working properly

Hi,

I realize that the keyboard is not working properly. I will try to help you with this issue.

• 
  Did you make any changes to the PC prior to this issue?
  

Suggest you to plug in an external keyboard to check if that helps.

Follow these steps to launch the On-screen keyboard:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.

Thank you.

 

Keyboard not working properly

Hi Yvan,



Thank you for posting your query in Microsoft Community. I understand you are facing difficulties as your keyboard is not working properly. I will assist you with this issue.



First of all, I would suggest you to install all the latest updates released by Microsoft from Windows Updates and check if that helps or not. And to update your drivers, please follow the steps and let us know if it helps fixing the issue or not:

Open Device Manager by pressing Windows key + X, click on
Control Panel; select System and Maintenance.

• Click on Device Manager.
• In Device Manager, locate Keyboard and double-click to check if it’s working properly.
• Go to Driver tab, then click on Update Driver. And follow the instructions.

Let us know if this fixes your issue or not, we will be happy to help you.



Thank you.

 

Keyboard not working properly.

Hi Sherry,

I realize that the keyboard is not working properly. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the PC after which you are facing this issue?
  
• 
  Does the issue occur when you plug in an external keyboard?
  

Close all open windows and restart the computer once to check if that helps. Some problems can be fixed by signing out of your account, restarting the PC and then signing back in. Press Ctrl+Alt+Delete and select Sign out. Once you’ve signed
out, restart the PC and sign back in to your account to check if that helps.

You may plug in an external keyboard or a different keyboard to check if the issue persists.

Further you may also open the on-screen keyboard to check if that helps.

Follow these steps to launch the On-screen keyboard:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.