Windows 10: Fix To install your app or game, remove a device from your account error message

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While downloading an app from the Microsoft Store on Windows 11 or Windows 10, if you get an error message saying To install your app or game, remove a device from your account, here is how you can fix the issue. It is a common issue when you use Microsoft Store from the same account on […]

This article Fix To install your app or game, remove a device from your account error message first appeared on TheWindowsClub.com.

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Device Limit Reached For Installing Apps & Games


Anyone else received this email from 'Microsoft Devices Team' <maccount[@]microsoft.com>? I haven't followed any of the links and logged in, however the links look legit, it doesn't appear to be a phishing email.

I seem to remember someone saying recently that apps from the Windows Store can only be downloaded and installed on up to 10 devices per Microsoft Account with Windows Ten (it was 81 devices per a Microsoft Account for Windows Eight). But I'm nowhere near that? Sent in error?

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Cannot remove Mail app account

Hi,

For us to provide the appropriate troubleshooting step to resolve the issue, we'd like to ask for additional details. Please answer the following:

• Have you made any recent changes or installed updates before this issue occurred?
• Are you also getting an error message when trying to remove the email account?
• What troubleshooting steps have you tried so far?

For initial troubleshooting, we suggest running the Windows App Troubleshooter.

We look forward to your response.