Windows 10: Fix Your computer can’t connect to the remote computer error on Windows

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PC users on occasions may encounter one or more Remote Desktop connection issues & errors on Windows 11 or Windows 10 computer. This post provides the most suitable solutions to the various instances of the Your computer can’t connect to the remote computer error on Windows 11/10. When this error occurs on your device, you may receive any […]

This article Fix Your computer can’t connect to the remote computer error on Windows first appeared on TheWindowsClub.com.

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Remote Desktop can't connect to the remote computer

We suggest that you disable any security program on your computer and check if it resolves the issue.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as
soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Then follow the steps below to ensure remote desktop is enabled:

• Click Start.
• Click on File Explorer.
• Right-click This PC.
• Select Properties.
• Click Remote settings in the upper left hand corner.
• Ensure the option Allow remote connection to this computer and
  Allow Remote Assistance connection to this computer is selected.
• Click Apply and OK.
• Reboot the PC for the changes to take effect.

Let us know the result.

 

remote desktop connection

• What is the operating system of that remote computer? Exact version and edition please, for instance Windows 7 Ultimate or Windows 8.1 Pro.
• Is the remote computer on the same network than the client, the computer you are connecting from? For instance, are both computers on your home network?
• Are the incoming remote connections enabled on the remote computer?

 

How to remove "HP Connected Remote" as a sign in account ?

Hi Dave,

Thank you for writing your query in Microsoft Community.

• 
  Is your computer connected to a domain network?
  

HP Connected Remote is an app that comes preinstalled on select Windows HP computers. I would suggest you to follow the below steps and check if it resolves this issue.

• On the Windows 10 Start screen, type hp connected remote.
• Click HP Connected Remote from the Apps search results.
• Click Settings, and make sure Enable HP Connected Remote is turned On.

Reply us back with the status of this issue. We will be glad to assist you.