Windows 10: Floating button/dialog box issue

HI,This item has appeared on Microsoft Word a few times. I can not perform any other actions while it is there. I can not exit or save documents. The only way to get rid of it is to end task in the task manager risking losing my work. Why does this happen and how can I get rid of it?Thanks

:)

 

Open and Save As Dialog Boxes not working

Hello,

If the Open and Save As dialog boxes are not appearing, there might be a process or service that is conflicting with that function of Windows. We recommend that you perform a clean boot of Windows. This would aid eliminate software conflicts that occur when
using Windows.

Note: Your computer may temporarily lose some functionality when performing a clean boot. If you start the computer normally, the functionality returns. However, you may receive the original issue.

Here's how to perform a clean boot environment in Windows 10:

• Press the Start button, then type msconfig, and select
  System Configuration from the search results.
• On the Services tab of the System Configuration
  dialog box, click to select the Hide all Microsoft services check box, then select
  Disable all.
• On the Startup tab of the System Configuration
  dialog box, click Open Task Manager.
• On the Startup tab in Task Manager, for each startup item, select the item and then click
  Disable.
• Close Task Manager.
• On the Startup tab of the System Configuration
  dialog box, click OK, and then restart your computer.

After performing a clean boot environment of Windows, see if the Open
and Save As dialog boxes work as they should be. If it works, then you may follow the steps below on how to determine what is causing the problem while in a clean boot environment:

• Log on to the computer by using an account that has administrator rights.
• From Start. search for msconfig, then select
  msconfig or System Configuration from the search results.
• Click the Services tab, and then click to select the
  Hide all Microsoft services check box.
• Click to select the upper half of the check boxes in the Service list.
• Click OK, and then click Restart.
• After the computer finishes restarting, determine whether the problem still occurs.
  • If the problem still occurs, repeat steps 1 through
    5, but clear the lower half of the check boxes in the Service
    list that you originally selected.
  • If the problem does not occur, repeat steps 1 through
    5, and select only the upper half of the remaining check boxes that are cleared in the
    Service list. Repeat these steps until you have selected all the check boxes.
  • If you still experience the problem when only one service is selected in the
    Service list, this means that the selected service causes the problem, and you should go to step
    10. If no service causes the problem, go to step 7.
• Repeat steps 1 and 2 in this section.
• Click the Startup tab, then click to select the upper half of the check boxes in the
  Startup Item list.
• Click OK, and then click Restart.
  • If the problem still occurs, repeat steps 7 and 8, but clear the lower half of the checked boxes in the
    Startup Item list that you originally selected.
  • If the problem does not occur, repeat steps 7 and 8, and select only the upper half of the remaining check boxes that are cleared in the
    Startup Item list. Repeat these steps until you have selected all the check boxes.
  • If you still experience the problem after only one Startup Item
    is selected in the Startup Item list, this means that the selected
    Startup Item causes the problem, and you should go to step
    10.
  • If no Startup Item causes the problem, a Microsoft service probably causes the problem. To determine which Microsoft service may be causing the problem, repeat steps
    1 through 6 without selecting the Hide all Microsoft services
    check box in each step.
• After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the
  System Configuration utility, and then click to clear the check box for the problem item.

If you need further assistance, feel free to ask us.

If you think this was useful, feel free to mark it as an answer to help those who are facing the same problem.

 

gray x's on dialog box

• Did you perform any changes prior to the issue? Yes, I just updated my windows 10.
• Which browser are you using? I am using Edge.
• Is the issue happening on all the dialog boxes that you've tried to search? Yes, it happens to all the dialog boxes.
• Have you tried using another browser? Is the same issue happening on it? I tried Google Chrome and this issue is NOT happening on Chrome.

 

Windows 10 print dialog box hides print button under task bar

Hello Daniel,

It is possible that the issue you're experiencing with the print dialog box is due to the resolution setting of your Windows 10 PC. That being said, we need more information to properly address your concern. Kindly answer the following questions:

• When did the issue start?
• Did you notice any system setting changes prior to the issue?
• Which app are you using when you encountered the issue?
• Are you getting any error messages?
• What troubleshooting steps have you done so far?

Follow the steps below for changing the resolution of your PC:

• Select the Start button.
• Go to Settings > System > Display.
• Click Advanced display settings.
• Under Resolution, make sure that the resolution selected is the
  Recommended one.
• Once verified, click Apply to save the changes.

Please respond back with the results.